Environmental Services / Custodial Operations Manager 1

Role Overview

Sodexo is seeking an overnight Environmental Services / Custodial Manager 2  for a healthcare account in Boston, MA at Tufts Medical Center, part of Tufts Medicine, an internationally-respected academic medical center – a teaching hospital for Tufts University School of Medicine who prides themselves not only in the sophistication of the care they provide but the compassionate way in which they provide it. They care for all patients from the tiniest newborns to centenarians.  This position will report to the General Manager and oversee housekeeping with a team of 20 on the 3rd shift (approx 10:30PM-7AMish) with some weekends and holidays.

Tufts Medical Center is a 415-bed academic medical center, providing everything from routine and emergency care to the members of our Boston neighborhood to treating the most complex diseases and injuries affecting adults and children throughout New England.  Located in downtown Boston in Chinatown and the Theatre District, Tufts Medical Center is accessible by Route 93, the Massachusetts Turnpike and the MBTA.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do

• be responsible for driving client and patient satisfaction scores
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
• lead teams and departmental projects and initiatives
• effectively manage the Unit Operating System
• support a diverse and inclusive workforce

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
• have customer service and/or guest satisfaction in a healthcare or hospitality
• possess strong leadership skills and has the ability to work independently to drive program
• monitor compliance and reach project target dates of completion
• have experience effectively managing projects within agreed upon timelines
• are results and safety driven
• are proficient with computers and other technology

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience