ePACS System Administrator

ePACS SYSTEM ADMINISTRATOR 

UT Government is looking to add an ePACS System Administrator to their team supporting a federal facility in Washington, DC. This is a full-time, five (5) day per week onsite position requiring an active or eligible government clearance. 

POSITION SUMMARY 

The ePACS (Electronic Physical Access Control System) System Administrator is responsible for the day-to-day administration, maintenance, and optimization of the integrated security infrastructure at a federal facility, including Active Directory, network infrastructure (HP switches), the Gallagher Access Control System (ACS), and the Avigilon Unity Video Management System (VMS). This role requires a strong, hands-on IT foundation in enterprise systems and network administration. Prior experience with ACS/VMS platforms is a plus but not required — UT will provide platform-specific training to the right candidate. This position may also be responsible for the day-to-day oversight and mentorship of a local technician. 

ESSENTIAL JOB DUTIES 

IT & Systems Administration 

• Administer and maintain Active Directory, Group Policy, DNS, and AD Certificate Authority (AD CA) services in support of PIV credentialing and the physical security environment. 
• Manage user accounts, permissions, and group policy objects in accordance with federal security requirements and organizational baselines. 
• Apply system and security patches, monitor server health, and ensure planned maintenance is scheduled to avoid disruption to government operations. 
• Maintain accurate system documentation, configuration records, and standard operating procedures. 

Network Infrastructure 

• Configure, maintain, and troubleshoot HP (and Cisco) network switches supporting the security infrastructure, including CLI-based configuration. 
• Design, implement, and troubleshoot VLANs, static and dynamic routing, and network segmentation in support of secure system operations. 
• Monitor network performance and proactively identify, diagnose, and resolve connectivity and infrastructure issues. 

ACS / VMS System Administration 

• Administer and support the Gallagher Access Control System, including credential management, door/panel/reader configuration, and system integrations (training provided). 
• Administer and support the Avigilon Unity Video Management System, including camera and recording configuration, health monitoring, and troubleshooting (training provided). 
• Program system events, notifications, and alerts, including door access denials, forced-door alerts, and related security notifications. 
• Support integration of the ACS/VMS environment with related systems such as PIV/USAccess, intrusion detection, and notification/SMTP services. 

Team Leadership & Support 

• May provide day-to-day direction, task assignment, and mentorship to an onsite local technician. 
• Serve as the primary point of contact for ePACS-related issues, coordinating with government personnel, contractors, and outside agencies as needed. 
• Provide basic end-user training on day-to-day system operations as needed. 
• Collaborate with UT technical teams and government stakeholders to resolve complex issues and support broader physical security goals. 

EXPERIENCE & QUALIFICATIONS 

• 5+ years of hands-on IT experience, including Active Directory, Group Policy, DNS, and AD Certificate Authority / PIV-related services. 
• Solid working knowledge of network configuration and troubleshooting, including HP and/or Cisco switches, CLI familiarity, VLANs, and routing fundamentals. 
• Strong general troubleshooting skills across servers, workstations, and network infrastructure. 
• Experience with, or strong aptitude to quickly learn, physical security platforms such as Gallagher ACS and Avigilon Unity VMS (training provided). 
• Ability to work independently, manage priorities, and communicate effectively with both technical and non-technical stakeholders. 
• Prior experience supervising or mentoring junior technicians is a plus. 
• Eligibility to obtain and maintain a government clearance/suitability determination as required for the position. 
• Relevant IT certifications (e.g., Security+, Network+, Microsoft, Cisco CCNA) are a plus. 
• A bachelor's degree, or equivalent work experience (5+ years) with a technical IT focus. 

WORK LOCATION 

• Washington, DC — onsite, five (5) days per week. This position does not offer remote or hybrid work.

Benefits

• Health, dental, and vision coverage
• Life insurance
• 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
• Paid time off 
• 11 Paid Holidays
• Company Equity after 1 year

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.