Epic Analyst IV - Ambulatory (EpicCare & Nurse Triage)

Job Requirements

POSITION SUMMARY

The Epic Applications Analyst IV is an expert responsible for leading system-wide Epic Electronic Medical Record (EHR) initiatives, driving strategic alignment, and serving as a trusted advisor to executive leadership. The Epic Applications Analyst IV oversees large-scale implementations, optimizations, and integrations while ensuring compliance with healthcare regulations. The Epic Applications Analyst IV mentors analysts, leads cross-functional collaboration, and acts as a key liaison with Epic Systems and external vendors to deliver scalable, innovative solutions that enhance care delivery and operational efficiency.

PRIMARY ACCOUNTABILITES

• Oversees large-scale Epic EHR implementations, and system upgrades, ensuring deliverables are met in an efficient and timely manner, adherence to proposed budget, and alignment with Health First's goals.
• Leads teams in system-wide Epic optimization and integration projects, delivering seamless system performance and end-user implementation.
• Collaborates with leadership to advise, coach, and support the development of Epic Applications Analysts, and project team leads, contributing expertise and sponsoring best practices across the team.
• Partners with executive leadership and applicable stakeholders to align strategies with Health First's objectives and goals, while delivering advisement on system capabilities and continuous planning long-term.
• Ensures full compliance with Healthcare regulations and standards such as: Health Insurance Portability and Accountability Act (HIPAA), The Joint Commission (TJC), internal IT governance and Health First policies and procedures.
• Acts as point of contact and liaison between the Integrated Delivery Network (IDN), Epic Applications, and vendors to manage escalations, enhancement requests, and organize technical support to all applicable stakeholders.
• Provides thoughtful and strategic leadership in system, Epic planning, and data integration to support innovation and growth for Health First's EHR system.

Work Experience

MINIMUM QUALIFICATIONS

• Education: Bachelor's degree in Information Technology, Healthcare or Business Administration, or relevant field.
• Work Experience: Six (6) years of experience with an EHR, including leading projects.
• Licensure: None
• Certification: Accreditation(s) in multiple specialties prior to start date and maintained.
• Work Experience In Lieu of Education: Eight (8) years of experience with an EHR, including leading projects.
• Skills/Knowledge/Abilities:
• Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint.
• Proven ability in managing large-scale and cross-functional projects.
• Expert-level knowledge of multiple Epic modules.
• Advanced skills in leadership and mentoring.
• Excellent skills in problem solving an decision making.
• Strong project management and organizational skills.
• In-depth knowledge and understanding of Healthcare regulations and It governance and compliance.

PREFERRED QUALIFICATIONS

• Education: Bachelor's degree in Information Technology, Healthcare or Business Administration, or relevant field.
• Work Experience: Six (6) years of experience with Epic EHR, including leading projects.
• Certification:
• Project Management Professional (PMP).
• Certified Scrum Master (CSM).
• Certified Healthcare Technology Specialist (CHTS).
• Certified Professional in Healthcare Information and Management Systems (CPHIMS).
• Preferred experience with EpicCare Ambulatory workflows; Epic Nurse Triage experience encouraged to apply

PHYSICAL REQUIREMENTS

• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Shift Times : 800am_500pm

Paygrade : PG-PG-EP4