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Skills
Analysis Skillsunmatched
Behavioral Healthunmatched
Computer Scienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Documentation Planunmatched
Epic Systemsunmatched
Fitnessunmatched
Healthcareunmatched
Home Careunmatched
Hospice Careunmatched
Hospitalunmatched
Nonprofitunmatched
Nursing Credentialsunmatched
On Callunmatched
Outpatient Careunmatched
Physical Demandsunmatched
Rehabilitation Medicineunmatched
Risk Analysisunmatched
Sports Medicineunmatched
Spreadsheetsunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Word Processingunmatched
Description
Essential Job Responsibilities/Expectations
Job responsibilities include those listed in competencies document
Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
Collaborates system support which includes design, system preference modifications, documentation, training or sharing of system functions as appropriate.
Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.
Provides technical/application assistance to clients and IT staff as appropriate.
Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
Participates in support for systems both daily and during implementations.
Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.
Qualifications/Training:
EPIC Certification
Minimum of one year of computer system application modifications or support experience.
Minimum of one year of PC-oriented experience to include basic word processing and spreadsheets.
Licenses/Certifications/Registrations/Education:
Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
Physical Requirements: Refer to Occupational Risk Assessment
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.