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Epic Application Analyst (Op-Time/Anesthesia)

Dell Medical School

Austin, TX

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JOB DETAILS
SKILLS
Analysis Skills, Anesthesiology, Best Practices, Blood-Borne Pathogens, Business Operations, Business Processes, Change Management, Clinical Support, Communication Skills, Computer Science, Cross-Functional, Customer Relations, Customer Support/Service, Debugging Skills, Detail Oriented, Epic Certification, Epic Systems, Establish Priorities, Go Programming Language (Golang), Health Informatics, Health Information Technology, Healthcare, Help Desk, ITIL (IT Infrastructure Library), Identify Issues, Infectious Diseases, Information Technology & Information Systems, Information Technology Software, Keyboards, Leadership, Medications, Multitasking, Nursing, Office Equipment, On Site Support, Operational Improvement, Operational Strategy, Patient Care, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Production Support, Project Management Professional (PMP), Project/Program Management, Resolve Customer Issues, Root Cause Analysis, Software Administration, Software Development, Software Installation, Software Testing, Software Upgrades, Surgical Procedures, Systems Analysis, Systems Maintenance, Systems Reliability, Technical Delivery, Technical Support, Technical Writing, Test Plan/Schedule, Testing, Time Management, User Interface/Experience (UI/UX), Vendor/Supplier Relations, Workflow Analysis, Writing Skills
LOCATION
Austin, TX
POSTED
1 day ago
General Notes The Epic Application Analyst (Op Time/Anesthesia) supports the implementation, maintenance, and optimization of Epic Op Time and Anesthesia applications across surgical and perioperative environments. This role partners closely with perioperative clinical staff, anesthesia providers, operational leaders, information technology teams, and vendors to support system optimization, workflow improvements, and high-quality application support.

Purpose
The Epic Application Analyst (Op Time/Anesthesia) serves as the subject matter expert and technical contact for Epic Op Time and Anesthesia application areas. This role designs, builds, configures, tests, supports, and maintains Epic applications while collaborating with perioperative clinical, operational, and technical stakeholders to deliver reliable, efficient, and optimized healthcare technology solutions.

Responsibilities
Application Implementation and Support
  • Analyze perioperative clinical, business, and technical processes to develop effective system solutions
  • Design, build, configure, test, and maintain Epic Op Time and Anesthesia applications supporting surgical and perioperative workflows
  • Serve as the liaison between business operations, perioperative leadership, anesthesia providers, surgeons, information technology teams, system users, and vendors
  • Manage application implementations, upgrades, optimization efforts, and enhancement projects
  • Provide technical and application support to end users and IT staff while ensuring alignment with defined project objectives and operational priorities
Workflow Analysis and Optimization
  • Conduct workflow analysis to identify opportunities for improvement across surgical and perioperative operations
  • Design and implement Epic Op Time and Anesthesia application solutions that support departmental and organizational needs
  • Collaborate with perioperative departments to prioritize development initiatives
  • Recommend workflow improvements that enhance operational efficiency, provider satisfaction, and patient care
System Maintenance and Troubleshooting
  • Maintain and support Epic Op Time and Anesthesia applications
  • Perform debugging, testing, installation, and maintenance of application modules
  • Troubleshoot application issues and coordinate timely resolution with operational and technical stakeholders
  • Ensure all system changes follow established change management procedures
Documentation and Training
  • Create and maintain documentation for assigned Epic Op Time and Anesthesia applications
  • Develop, coordinate, and execute testing plans for supported applications
  • Partner with IT educators to update training plans, educational materials, and documentation
  • Maintain accurate technical documentation supporting application maintenance, upgrades, and optimization
Customer and Vendor Liaison
  • Serve as liaison between Information Technology, Epic, vendors, clinical users, and operational stakeholders
  • Participate in production support activities during implementations and upgrades
  • Provide project management support as required
  • Maintain productive relationships with vendors and business partners to support application performance and issue resolution
Marginal or Periodic Functions
  • Assist with other Epic modules as operational needs require
  • Provide backup support during peak workloads or staff shortages
  • Participate in special projects and organizational initiatives
  • Perform related duties as assigned
Knowledge, Skills, and Abilities

Technical Learning
  • Quickly learns new technical skills, healthcare technologies, and Epic functionality
  • Maintains current knowledge of Epic Op Time and Anesthesia features and enhancements
  • Actively seeks ongoing training and professional development opportunities
  • Applies newly acquired knowledge to improve application performance and user experience
Problem Solving
  • Uses analytical thinking and sound judgment to resolve complex application issues
  • Diagnoses system problems and identifies root causes
  • Develops effective technical solutions that improve clinical and operational workflows
  • Collaborates with cross-functional teams to address application and system challenges
Customer Focus
  • Demonstrates commitment to meeting the needs of internal and external customers
  • Provides responsive, high-quality support to perioperative clinical staff and operational users
  • Anticipates user needs and proactively addresses concerns
  • Promotes user satisfaction through effective application support and workflow optimization
Collaboration
  • Works effectively with providers, anesthesia teams, surgeons, nursing staff, analysts, technical teams, vendors, and operational leaders
  • Builds productive working relationships across departments
  • Shares knowledge, best practices, and technical expertise
  • Participates actively in team meetings, projects, and organizational initiatives
Attention to Detail
  • Reviews application configurations and documentation for accuracy and completeness
  • Maintains high standards for system quality and reliability
  • Ensures configuration changes follow established standards and best practices
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of two years of experience supporting healthcare information technology systems or Epic applications
  • Demonstrated understanding of information technology principles, software development, and systems analysis
  • Experience configuring, supporting, troubleshooting, and maintaining Epic applications
  • Experience supporting Epic Op Time, Epic Anesthesia, or other perioperative Epic applications preferred through professional experience or demonstrated workflow knowledge
  • Experience collaborating with clinical, operational, and technical stakeholders to support application optimization
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities while working independently and collaboratively in a fast-paced healthcare environment
  • Must be legally authorized to work in the United States on a full-time basis without current or future employer-sponsored visa sponsorship.
Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
  • Master's degree in Computer Science, Information Technology, or a related field
  • Minimum of four years of experience supporting healthcare IT or Epic systems
  • Experience supporting Epic Op Time and/or Epic Anesthesia applications
  • Experience supporting perioperative, surgical services, anesthesia, or procedural workflows
  • Experience with Epic implementation, optimization, upgrades, and workflow redesign initiatives
  • Experience collaborating with providers, anesthesia teams, nursing staff, and operational leadership to improve clinical workflows
Licenses/Registrations/Certifications

Required
  • Epic Certification in a relevant module
Preferred
  • Epic Op Time Certification
  • Epic Anesthesia Certification
  • Project Management Professional (PMP) Certification
  • ITIL Certification
Salary Range
$79,316+ depending on qualifications

Working Conditions
  • Standard office environment and equipment
  • Repetitive use of a keyboard and computer
  • May provide on-site support within ambulatory, perioperative, and surgical environments as operational needs require
  • May participate in application upgrades, testing, implementations, go-lives, and after-hours support activities
  • May be exposed to occupational hazards such as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications, and disoriented or combative patients
Required Materials
  • Resume/CV
  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest
Important Employment Information: This position is not eligible for employer-sponsored work authorization. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section, where you may upload multiple files. Before submitting your online job application, ensure that all Required Materials have been uploaded. Once your application has been submitted, you cannot make changes.

Important for Current University employees and contingent workers: You must apply within Workday by searching Find UT Jobs. Log in to Workday, navigate to your Worker Profile, click the Career . click apply for full job details

About the Company

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Dell Medical School

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