CTG is seeking a skilled Epic Cache Database Administrator to join our team. The Epic Caché Database Administrator is responsible for the performance, reliability, and integrity of the InterSystems Caché (or IRIS) database environment that underpins the Epic electronic health record (EHR). This role ensures optimal system performance, supports upgrades and maintenance, and collaborates closely with Epic application teams, infrastructure teams, and operational stakeholders. The administrator plays a critical role in maintaining a stable, secure, and high-performing Epic platform.
Key Responsibilities:
• Manage, monitor, and optimize Epic's Caché/IRIS database environment to ensure high availability and performance. • Perform routine database maintenance, including journaling, backups, indexing, and space management. • Monitor system health, troubleshoot performance issues, and implement tuning strategies. • Maintain and optimize database configurations, globals, routines, and storage structures.
System Maintenance & Upgrades:
• Support Epic upgrades, releases, and database-related maintenance activities. • Apply Caché/IRIS patches, hotfixes, and version updates in coordination with Epic and infrastructure teams. • Participate in environment refreshes, cloning, and system migrations. • Ensure proper documentation and validation of all changes.
Security & Compliance:
• Maintain database security, including user access, roles, and auditing. • Ensure compliance with organizational policies, regulatory requirements, and Epic best practices. • Support encryption, certificate management, and secure data handling procedures.
Disaster Recovery & Backup Management:
• Manage and validate backup and restore processes for Epic databases. • Participate in disaster recovery planning, testing, and execution. • Ensure data integrity and availability across all environments.
Collaboration & Support:
• Work closely with Epic application teams to understand workflow impacts and support data-related needs. • Collaborate with server, storage, and network teams to ensure optimal infrastructure performance. • Provide tier-3 support for database-related incidents and participate in on-call rotations. • Assist with capacity planning, monitoring, and long-term performance strategies.
Documentation & Governance:
• Maintain detailed documentation of database configurations, maintenance procedures, and operational standards. • Participate in change control, governance processes, and technical reviews. • Contribute to continuous improvement initiatives and best-practice development.
Qualifications:
Required Experience:
• Administering InterSystems Caché or IRIS databases, ideally in a healthcare or Epic environment. • Strong understanding of database performance tuning, journaling, backup strategies, and storage management. • Familiarity with Linux/Unix environments and command-line administration. • Strong troubleshooting and analytical skills. • Ability to collaborate effectively with technical and non-technical teams. • Epic Caché/IRIS certification or Epic DBA training.
Additional Requirements:
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.
About CTG:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.
CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of todays highest-growth industries.
For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. Its a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities.
Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.
CTG is fully committed to promoting employment opportunities for members of protected classes.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Dallas Bell at Dallas.Bell@ctg.com. Kindly forward this to any other interested parties.
Salary Information:
The expected base salary for this position ranges from $120,000 to $130,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.