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Epic ClinDoc Systems Analyst

Highmark Inc
  • PA
  • Autofill and Review
2 days ago
Highmark Inc

Job Description

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IS/IT

Epic ClinDoc Systems Analyst

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Epic ClinDoc Systems Analyst

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Work At Home - Pennsylvania, HOME PA 90001, United States

Company :

enGen

Job Description :

JOB SUMMARY

This job is responsible for configuring, rolling out, and supporting the assigned Epic ClinDoc application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

ESSENTIAL RESPONSIBILITIES

  • Plans, designs/builds, tests, implements, and supports the needs of Epic software.
  • Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
  • Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user"s needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
  • Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
  • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

EXPERIENCE

Required

  • 3 years of systems administration experience within one or more Epic modules.

Preferred

  • 3 years of experience in the healthcare industry

SKILLS

  • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
  • Excellent customer service skills
  • Uses critical thinking skills for assigned tasks
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
  • Strong organizational skills in managing priorities
  • Demonstrates knowledge of project management principles as they relate to assigned tasks

EDUCATION

Required

  • Associates

Substitutions

  • 2 years of relevant work experience in lieu of an Associate"s Degree

Preferred

  • Bachelor's degree in Computer Science, Information Systems, Healthcare or relevant experience.

LICENSES or CERTIFICATIONS

Required

  • Epic Application Certification within 6 months.

Preferred

  • ClinDoc

Language (Other than English):

None

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$68,400.00

Pay Range Maximum:

$105,900.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Recruitment Fraud Alert

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Job Details

  • Job category IS/IT
  • Position Type Full Time
  • Posted 10/08/2026
  • Location(s) Work At Home - Pennsylvania, HOME PA 90001, United States
  • Line of Business
  • Entity
  • Recruiter
  • Hiring Manager
  • Experience Level
  • Job Family Business Systems Analysis-HM
  • Req ID J287734

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Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

We provide reasonable accommodations to applicants with disabilities or who require accommodations for sincerely held religious beliefs or for known limitations related to pregnancy, childbirth, or related medical conditions. If you need an accommodation, please contact HRServices@highmarkhealth.org. This email is exclusively for accommodation requests under applicable laws.

2026 Highmark Health. All Rights Reserved.

Numbers & Facts

LocationPA
IndustryHealthcare Services
Company Size1,000 to 1,499 employees
Year Founded1996
Websitehttps://www.highmark.com/hmk2/index.shtml

About Company

Highmark provides millions of people with the security of quality health insurance

Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

Skills

  • Analysis Skillsunmatched
  • Business Solutionsunmatched
  • Communication Skillsunmatched
  • Computer Scienceunmatched
  • Computer Securityunmatched
  • Corporate Policiesunmatched
  • Customer Support/Serviceunmatched
  • Documentationunmatched
  • English Languageunmatched
  • Epic Systemsunmatched
  • Facebookunmatched
  • Federal Laws and Regulationsunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Information/Data Security (InfoSec)unmatched
  • Internet Securityunmatched
  • Interpersonal Skillsunmatched
  • Legal Standardsunmatched
  • LinkedInunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Managementunmatched
  • Regulatory Complianceunmatched
  • Root Cause Analysisunmatched
  • Salesunmatched
  • Security Policyunmatched
  • Software Administrationunmatched
  • State Laws and Regulationsunmatched
  • System Testunmatched
  • Systems Administration/Managementunmatched
  • Systems Analysisunmatched
  • Systems Maintenanceunmatched
  • Team Playerunmatched
  • Testingunmatched
  • Time Managementunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Work From Homeunmatched
  • Workflow Analysisunmatched
  • YouTubeunmatched

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