Epic Informatics Training Manager

About Children's Minnesota

Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

The Epic Informatics Training Manager is responsible for the Epic training department, including managing the delivery of all Epic training curriculum and development of supplemental EPIC and non-Epic training materials. The Epic Informatics Training Manager oversees coordinating EHR training schedules and the building of training materials for EHR education, EHR projects and go-lives. The Epic Informatics Training Manager identifies and manages remedial training needed across all application users.

Location: Remote -Minnesota or Wisconsin Residents only

Education:

• Bachelor''s degree or equivalent work experience in a healthcare-related field, informatics, education, or information technology required.

Experience:

• 3+ years of management experience.
• 5+ years of professional development/training experience.
• Strong facilitation skills.
• Excellent writing, communication, and project management skills.
• Ability to fully utilize the electronic health record, equipment and other healthcare and billing systems relevant to this position.
• A deep understanding of hospital organizations and EPIC certification.
• Demonstrated project management skills (technology and people) with a track record of achieving goals on time.
• Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills.
• The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built and maintained.
• Prior experience with instructor-led classroom training and/or Epic preferred.
• Previous experience working in a healthcare IT environment and/or healthcare IT consulting organization preferred.

Knowledge/Skills/Abilities:

• Ability to mentor and coach direct reports
• Ability to work flexible hours, including nights and weekends
• Ability to establish and maintain effective working relationships across the Health System
• Ability to maintain a work pace appropriate to the workload
• A deep understanding of hospital organizations and EPIC certification and/or understanding of the EPIC product suite
• Ability to manage and lead a training team
• Demonstrated project management skills (technology and people) with a track record of achieving goals on time and on budget
• Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills
• The ability to probe for information about the underlying needs of the organization and user community, which directly influences the training needs of the organization
• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Bachelor''s degree in education, instructional design, adult learning, organizational development, or healthcare or a combination of education and experience required

Physical Demands

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The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee's scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.