Job Summary We are seeking an experienced EPIC Integration Engineer with expertise in EPIC Cheers, Clinic, and Call Center modules to support the integration of AI Voice Agents within healthcare provider environments. The ideal candidate will have strong experience with EPIC integrations, healthcare interoperability, and provider workflows.
Key Responsibilities
Design and implement integrations across EPIC Cheers, Clinic, and Call Center modules.
Integrate AI Voice Agents with EPIC workflows for scheduling, referrals, registration, and patient access.
Develop integrations using FHIR, HL7, EPIC APIs, and App Orchard.
Collaborate with Cisco/Webex teams to enable communication workflows within EPIC.
Work with healthcare providers to understand and implement customized workflows.
Troubleshoot and optimize EPIC integrations.
Required Qualifications
5+ years of experience with EPIC integrations.
Hands-on experience with EPIC Cheers, Clinic, and Call Center.
Strong knowledge of FHIR, HL7, and EPIC APIs.
Experience working with US healthcare providers.
Excellent communication and problem-solving skills.
Preferred Qualifications
Experience integrating AI Voice Agents with EPIC.
Familiarity with Cisco Webex and EPIC integration.
Engagement Details
Contract
On-demand hours
6 12 months
Competitive market rates
Numbers & Facts
Location
Boston, MA (Remote)
Skills
Application Programming Interface (API)unmatched
Artificial Intelligence (AI) Agentsunmatched
Call Centersunmatched
Cisco Network Systemsunmatched
Communication Skillsunmatched
Epic Cadence (Scheduling)unmatched
Epic Systemsunmatched
HL7 (Health Level 7)unmatched
Health Informaticsunmatched
Healthcareunmatched
Healthcare Providersunmatched
Identify Issuesunmatched
Interoperabilityunmatched
Problem Solving Skillsunmatched
System Integration (SI)unmatched
WebExunmatched
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