EPIC Integration Engineer (Cheers, Clinic & Call Center)

Saviance Technologies

Boston, MA(remote)

JOB DETAILS
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI) Agents, Call Centers, Cisco Network Systems, Communication Skills, Epic Cadence (Scheduling), Epic Systems, HL7 (Health Level 7), Health Informatics, Healthcare, Healthcare Providers, Identify Issues, Interoperability, Problem Solving Skills, System Integration (SI), WebEx
LOCATION
Boston, MA
POSTED
6 days ago
Job Title: EPIC Integration Engineer (Cheers, Clinic & Call Center)
Location: Remote (US Healthcare Project)
Engagement: Contract | On-Demand Hours | 6 12 Months

Job Summary
We are seeking an experienced EPIC Integration Engineer with expertise in EPIC Cheers, Clinic, and Call Center modules to support the integration of AI Voice Agents within healthcare provider environments. The ideal candidate will have strong experience with EPIC integrations, healthcare interoperability, and provider workflows.

Key Responsibilities
  • Design and implement integrations across EPIC Cheers, Clinic, and Call Center modules.
  • Integrate AI Voice Agents with EPIC workflows for scheduling, referrals, registration, and patient access.
  • Develop integrations using FHIR, HL7, EPIC APIs, and App Orchard.
  • Collaborate with Cisco/Webex teams to enable communication workflows within EPIC.
  • Work with healthcare providers to understand and implement customized workflows.
  • Troubleshoot and optimize EPIC integrations.

Required Qualifications
  • 5+ years of experience with EPIC integrations.
  • Hands-on experience with EPIC Cheers, Clinic, and Call Center.
  • Strong knowledge of FHIR, HL7, and EPIC APIs.
  • Experience working with US healthcare providers.
  • Excellent communication and problem-solving skills.

Preferred Qualifications
  • Experience integrating AI Voice Agents with EPIC.
  • Familiarity with Cisco Webex and EPIC integration.

Engagement Details
  • Contract
  • On-demand hours
  • 6 12 months
  • Competitive market rates

About the Company

S

Saviance Technologies