Analysis Skills, Communication Skills, Epic Certification, Epic MyChart, Epic Systems, Healthcare, Help Desk, Information/Data Security (InfoSec), Maintain Compliance, Multitasking, Patient Care, Problem Solving Skills, Regulations, Security Compliance, Systems Administration/Management, Testing
Responsibilities:
- Design, configure, and maintain the Epic MyChart patient portal.
- Collaborate with clinicians, IT staff, and end-users to improve workflows and patient engagement.
- Provide troubleshooting, testing, and support for system issues and upgrades.
- Ensure compliance with healthcare data security and regulatory standards.
- Train and support end-users on MyChart features and functionality.
Qualifications:
- Experience with Epic MyChart and Epic certification in Epic MyChart
- Strong understanding of healthcare workflows and patient portal functionality.
- Excellent problem-solving and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
This is a remote position.