EPIC Optimization Consultant

Job Title: EPIC Optimization Consultant

Location: Remote

Duration: Temp - 4 months + potential to extend

Pay Range: $75/hr - 85/hr (W2)

About TSR

TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond.

In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.

Job Description

We are seeking an EPIC Optimization Consultant to oversee daily operations for the Resolute Professional Billing (PB) team in partnership with a team manager. The consultant will provide expert guidance, manage implementation resources, and drive continuous optimization and stability of the PB system. The ideal candidate will hold Epic Resolute PB certification, demonstrate leadership capability, and possess a comprehensive understanding of the healthcare revenue cycle. This role requires consulting experience and deep EPIC knowledge to review workflows, system design, and adoption, and to recommend strategies that improve efficiency and best practice adoption. The schedule will be 8 hours per day with an increase to 12-hour shifts during soft go-live and activation between mid-October and the end of November. Travel onsite may be required for go-live support during this period.

Responsibilities:

• Oversee daily operations of the Resolute PB team with the team manager.
• Provide expert guidance on Epic Resolute PB workflows, system design, and adoption.
• Manage implementation resources to meet project timelines and quality standards.
• Recommend optimization strategies to improve revenue cycle performance and best practice adoption.
• Monitor system stability, triage issues, and coordinate resolutions with stakeholders.
• Support soft go-live and activation, including extended shift coverage as scheduled.

Required Skills & Qualifications:

• Epic Resolute PB certification with hands-on optimization and post-implementation experience.
• Proven leadership in healthcare revenue cycle operations and project delivery.
• Consulting experience assessing workflows, system configuration, and adoption.
• Strong analytical and problem-solving skills with stakeholder communication ability.
• Availability for 8-hour shifts with flexibility to work 12-hour shifts during go-live and to travel onsite as required between mid-October and end of November.

Preferred Skills:

• Experience leading Epic PB stabilization and revenue cycle optimization initiatives.
• Background coordinating go-live command center activities and cutover planning.

Why TSR?

At TSR, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resumes to