Analysis Skills, Billing, Communication Skills, Customer Satisfaction, Customer Support/Service, Epic Community Connect, Epic Reporting, Epic Reporting Workbench, Network Routers, Problem Solving Skills, Reporting Dashboards, ServiceNow
LOCATION
Indianapolis, IN
POSTED
30+ days ago
Seeking a skilled Epic Community Connect Professional Billing Analyst to support affiliate offices with daily billing tasks, issue resolution, and customer service. This role focuses on break/fix ticket support, customer satisfaction, and expertise in Epic PB and claims workflows.
Must-Have Skills:
1+ year of experience with Epic Community Connect – Professional Billing & Claims
Strong knowledge of Epic Charge Router
Experience with ServiceNow
Exceptional customer service and communication skills
Self-motivated and able to work independently
Required Certifications:
Epic Resolute Professional Billing
Epic PB Claims
Preferred Skills:
Experience with Epic Reporting Workbench and Dashboards