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Epic Specialist

Community Health Systems, Inc.

  • Beloit, Wisconsin
  • 28 days ago
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    Skills

    • Acceptance Testingunmatched
    • Authenticationunmatched
    • Best Practicesunmatched
    • Clinical Information Systemsunmatched
    • Clinical Practices/Protocolsunmatched
    • Clinical Study Publicationsunmatched
    • Clinical Supportunmatched
    • Communication Skillsunmatched
    • Community Healthunmatched
    • Customer Support/Serviceunmatched
    • Documentation Standardsunmatched
    • Epic Certificationunmatched
    • Epic Reportingunmatched
    • Epic Systemsunmatched
    • Health Information Technologyunmatched
    • Healthcare Administrationunmatched
    • Healthcare Effectiveness Data and Information Set (HEDIS)unmatched
    • Healthcare Providersunmatched
    • Healthcare Qualityunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • Nursing Administrationunmatched
    • Organizational Skillsunmatched
    • Patient Careunmatched
    • Physical Demandsunmatched
    • Problem Solving Skillsunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Regulatory Requirementsunmatched
    • Software Administrationunmatched
    • Software Patchesunmatched
    • Systems Administration/Managementunmatched
    • Technical Supportunmatched
    • Testingunmatched
    • Training/Teachingunmatched

    Description

     This is an on-site position

    Job Title: Epic Specialist                                                      Date Revised: July 16, 2026

    Location:  Corporate                                                             EEO Category: Administrative  

    Department:  Administration                                                  Non-Exempt

    Reports to: Clinical Systems Manager

     
    Job Summary: The Epic Specialist is responsible for the implementation, maintenance, optimization, and support of clinical applications and health information systems across the organization. The Epic Specialist works closely with clinical staff, quality teams, IT, and vendors to ensure that systems are effectively integrated into clinical workflows, meet regulatory standards, and support high-quality patient care.
     
    ESSENTIAL JOB FUNCTIONS:
    • Serve as the primary contact and application expert for clinical systems, including Epic.
    • Provide frontline support to clinical users, including troubleshooting, issue resolution, and escalation as needed.
    • Develop, deliver, and maintain training for new hires and existing staff on clinical systems usage, workflows, and updates.
    • Assist with system configuration, clinical workflow design, and optimization to align with operational goals and compliance requirements.
    • Coordinate and perform user acceptance testing (UAT) for system upgrades, patches, and new implementations.
    • Maintain knowledge of clinical documentation standards, regulatory requirements (e.g., UDS, HEDIS, HRSA), and industry best practices.
    • Assist employees with password resets, account unlocks, multi-factor authentication (MFA) support, and user access requests in accordance with organizational security policies. 
    • Provide entry level technical support and education as appropriate.
    • Other duties as assigned.
    PREFERRED QUALIFICATIONS: 
     
    Skills/Abilities
    • Strong understanding of clinical workflows and healthcare delivery models.
    • Proficiency with Microsoft Office suite, clinical software applications, system configuration, and troubleshooting.
    • Excellent communication, presentation, and interpersonal skills.
    • Ability to lead training, manage projects, and facilitate multidisciplinary collaboration.
    • Strong organizational and problem-solving skills.
    • Ability to work independently and manage multiple priorities.
    • Ability to identify and maintain confidential material
    Education
    • Associates or Bachelors degree in health information technology, Nursing, Healthcare Administration, related field, or equivalent experience preferred.
    Related Work Experience
    • Minimum of 3 years’ experience supporting Epic
    • Epic certification preferred
    PHYSICAL DEMANDS
     
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
     
    While performing the duties of this job, the employee is regularly required to sit, walk, stand, kneel, stoop, bend, rotate, and reach for extended periods.
     
    ​Must be able to lift up to 15 pounds at times.
     
    WORK ENVIRONMENT
     
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
     
    While performing the duties of this Job, the employee is frequently exposed to significant work pace/pressure.  The noise level in the work environment is usually moderate.
     
    LINES OF SUPERVISION
     
    The Epic Specialist reports to the Clinical Systems Manager.
     
    DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job class.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
     
    Community Health Systems, Inc. is an equal opportunity employer.

    Numbers & Facts

    LocationBeloit, Wisconsin
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1985
    Websitehttp://www.chs.net/

    About Company

    Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).

    As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.

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