Company Description
We solve the worlds cleaning and transport cooling problems with products that are environmentally sustainable, do not generate waste streams, and are occupationally safe. Our dry ice cleaning and dry ice production products put recycled CO2 to work - replacing harmful processes with a water-free waste-free and chemical-free solution.
Cold Jet is the global leader in dry ice technology. We are growing rapidly and we will continue to maintain our dominant market position by hiring, training, and retaining talented, energetic, and entrepreneurially-minded individuals around the world.
Our Culture
We have built a culture that encourages success and also promotes an environment of innovation and free-thinking. Initiative, hard work, and achievement are attributes that we value, and they do not go unnoticed.
We set challenging goals for individuals and our company as a whole, and those that perform and produce results are rewarded both financially and professionally. The opportunities are limitless for those that take part in steering the company to success and driving the company to further growth.
For more information about Cold Jet, please visit www.coldjet.com.
Position Summary
Cold Jet is a dynamic global manufacturer of environmentally friendly industrial cleaning equipment and manufacturer of dry ice production equipment. Cold Jets management is very involved in and focused on leveraging the capabilities of Epicor Kinetic to improve efficiency and drive superior customer service.
We are looking for an Epicor Kinetic Technical Specialist/Developer to join our ERP team who will play a significant role in these improvement initiatives by maintaining and improving Cold Jets core ERP and manufacturing business systems. This includes improving business processes, system utilization, training, end-user support, reporting, new capability development, implementation, and integration.
Position Responsibilities
Improving System Utilization
Assist in implementing best practices and procedures globally for efficient systems usage.
Ensure global best practices are understood and work with departments for consistent adoption.
Investigate unused or underutilized functionality of Kinetic and assist users to take advantage of this functionality.
Develop/Implement new functions and features.
Solicit input from users for processes that need improvement to increase efficiency and productivity and to determine currently unmet needs and find appropriate solutions.
Systems Implementation
Develop project plans to implement system releases and new functionality in a timely manner with minimal problems and delays.
Manage all aspects of projects to ensure budget and timing.
Ensure business systems are integrated where possible.
Develop or facilitate the creation of clear and comprehensive procedures on how to perform key functions within the application.
Ensure testing is sufficient to ensure that implementation occurs with minimal disruption.
Training
Deliver training as needed to ensure users are confident and competent in using the applications and following the relevant procedures.
Provide additional on-going training as requested or as needed from observed deficiencies.
User Support
Provide support as needed to end users daily.
Collect and evaluate end-user recommendations and development requests.
Reporting and Customizations
Work with others to ensure that important information is extracted and presented in a clear and insightful manner to make more informed business decisions.
Write reports using SSRS.
Develop Kinetic dashboards and queries.
Develop and support customizations using BPMs, Functions, and Application Studio.
Software Selection
Assist in the identification and articulation of the business problems to be solved.
Research and evaluate the pros and cons of alternative solutions/software systems.
Position Requirements
Notes
This position supports global users, especially in Western Europe, and periodic work during European business hours is part of this job. Ability to work from our Cincinnati, Ohio area office on a hybrid basis preferred, located in the US Eastern time zone required. This is a W-2 employee position; independent contractors will not be considered. Occasional travel required a few times a year, including potential international travel. Must be eligible for a passport. Immigration sponsorship not available for this position. Must be eligible to work in the US for any employer. Equal Opportunity Employer.