Equipment Service Manager

Synerfac Technical Staffing

Manor, TX

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JOB DETAILS

SALARY

$70,000–$75,000 Per Year

JOB TYPE

Employee

SKILLS

Coaching, Communication Skills, Computer Systems, Construction Equipment, Continuous Improvement, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Management, Driver's License, ERP (Enterprise Resource Planning), Equipment Maintenance/Repair, Equipment Rentals, Leadership, Maintain Compliance, Maintenance Services, Metrics, Operations, People Management, Problem Solving Skills, Record Keeping, Safety Compliance, Safety Standards, Safety/Work Safety, Time Management

LOCATION

Manor, TX

POSTED

1 day ago

Join a well-established equipment manufacturer and service provider supporting supporting specialized equipment for construction and utility companies across the central Texas region. This position is responsible for leading the daily operations of a growing branch service department, overseeing technicians, coordinating service activities, and ensuring exceptional customer support.

The ideal candidate will bring a combination of leadership experience, strong mechanical aptitude, and a customer-focused mindset.

Responsibilities:
* Lead and coordinate the daily activities of service technicians and shop personnel
* Dispatch technicians and assign work orders based on customer needs and operational priorities
* Serve as the primary point of contact for customer service and equipment support inquiries
* Monitor maintenance activities, service costs, and equipment repair performance
* Oversee service department operations, ensuring work is completed safely, efficiently, and on schedule
* Manage ERP data, service records, and maintenance reporting for accuracy
* Monitor parts inventory and coordinate with vendors as needed
* Train, coach, and develop service technicians while promoting a strong team culture
* Track service metrics and identify opportunities for continuous improvement
* Ensure compliance with company safety standards, policies, and procedures

Qualifications:
* Previous management or supervisory experience within a service, maintenance, or repair operation
* Strong mechanical aptitude with experience in equipment, diesel, automotive, construction equipment, truck repair, or related service industries
* Experience coordinating service activities, dispatching technicians, or overseeing maintenance operations
* Familiarity with ERP systems, CRM software, or similar computer systems
* Strong leadership, communication, customer service, and problem-solving skills
* Experience training, coaching, and developing technicians or service personnel
* Rental equipment industry experience is a plus
* Valid driver's license

About the Company

Synerfac Technical Staffing

HEADQUARTERS

Fort Lauderdale, FL, USA

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