ERCES/BDA Systems Technician

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an experienced ERCES/BDA Systems Technician with programming, commissioning, and troubleshooting capabilities and experience. This position will work closely with our sales team, field project teams, and clients to ensure a sound design, and seamless installation and commissioning of our ERCES solutions. This is a key position for our growing team and requires attention to detail in all aspects of executing projects. Customer and employee interface requires a high degree of effective human relations. Communication skills, both verbal and written, are important elements of the position.

WHAT YOU'LL BE DOING (and doing well!)

• Responsible for reviewing system layouts and coordinating with engineering, project management, and sales departments for successful project execution.
• Produce field surveys and daily project logs of activity.
• Responsible for programming, commissioning and final acceptance by customers and Authorities Having Jurisdiction (AHJs) of complex Emergency Radio Communications Enhancement Systems (ERCES) systems.
• Produce detailed commissioning and inspection reports in accordance with NFPA.
• Responsible for complex troubleshooting and effective resolution.
• Responsible for delivering projects on schedule and within cost budgets.
• Responsible for programming systems via laptop computers.
• Oversight for project inventory and responsible for vehicle inventory.
• Ability to work under tight deadlines.
• Provide support, guidance, and expertise to the other technicians.
• Customer-focused, skilled in project and people management.
• Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality.
• Proficient in issue resolution.
• Excellent organizational, decision-making, and communication skills.
• Knowledge of OSHA safety standards.
• Ability to travel occasionally overnight as needed.

WHAT WE LIKE ABOUT YOU!

• Two to five years of experience in a technician role within the radio communications industry.
• Experience with: Public Safety Land Mobile Radio (LMR), including trucking, cellular technology, Distributed Antenna Systems (DAS), and data networking.
• Experience with Public Safety simulcast & P25 Radio Systems, and cellular-based technologies & associated testing parameters.
• Ability to program and commission mid-range ERCES systems using a laptop computer.
• Must be familiar with NFPA and IFC codes for Emergency Radio Communications Enhancement Systems.
• Familiar with best practices and RF testing installing coaxial cable and antenna consistent with project requirements and according to local jurisdictions
• Familiar with best practices on installation, testing, commission, certify, maintenance and repair of Public Safety & Cellular Bi-Directional Amplifiers (BDAs), and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers.
• Familiar with Public Safety and/or Cellular coverage studies, isolation tests, cable & antenna line sweeps, and acceptance certifications for BDA/DAS projects. Document test results and generate associated system reports for system acceptance.
• Strong customer service skills and a proven ability to work with both internal and external customers at all levels in a professional and encouraging manner.
• Ability to read and interpret ERCES project drawings and specifications.
• Strong verbal and written communication skills.
• Strong leadership and time management skills; and the ability to multi-task.

NICE TO HAVE…

• GROL FCC license is a plus.
• Strong social skills, specifically in the areas of service, coordination, persuasion, and instruction.
• Skilled in complex problem solving.
• Technical skills, and an understanding of ERCES design.
• System certifications for products represented by Sciens, and for products of other manufacturers similar to those represented by Sciens.

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition reimbursement.

Pay Rate: $28-$38 hourly, depending on experience