OverviewThe Technical Marketing Manager position will help establish relationships with key agency personnel, conduct project support when needed, provide education/outreach, be active in the asphalt industry, and collaborate with internal staff on products.InterfacesPosition will report to either the Regional Vice President or the Regional Technical Marketing Manager.Internal – Marketing, technical operations, operations, Paragon, technical coworkers, and upper managementExternal – Owner agencies, consulting engineers, contractors, suppliers of materials for products, universities, and industry associations.ResponsibilitiesAgency RelationshipsCoordinate, participate, and support the establishing/maintaining of relationships with all state, district, and local specifying agencies' personnel and our customers.Expectations:Develop relationships with key agency personnel (materials, construction, maintenance, city/county engineers, public works directors and consulting engineers).Keep updated on specification changes.Keep QC plans updated and gain approval of products into each market.Be a liaison between the agency and Ergon on any product issues.Keep updated on contract administration/market development for new products or gaps in the marketplace.Recommend changes in products, service, and policy by evaluating results and competitive developments based on regional strategies.Education/OutreachCoordinate, participate, and support the technical marketing, education, promotion of our products and applications.Expectations:Find and regularly participate in educational opportunities for the following topics: Pavement preservation concept, Pavement management concept, Product overviews, Best practice overviews, Proper inspection techniques.Project SupportConduct project support where needed for our products and applications.Expectations:Provide prompt project support where needed for the following products/applications: Chip seals, Scrub seals, Micro surfacing, Slurry seals, Tack coats, Specialty products, Recycling/reclamation.Be the liaison between Paragon/Terminal and the customer (agency or contractor).Provide claim management where needed.Provide onsite training for our products and applications.Industry InvolvementBe active in industry functions.Expectations:Attend industry functions, exhibit and sponsor where appropriate.Look for speaking opportunities at appropriate functions.Seek out leadership roles in industry associations.Be active in reaching out to universities for educational opportunities.CollaborationSupport and collaborate with communications, technical operations, area sales managers (ASMs), operations, and Paragon.Expectations:Support our communications/marketing department with success stories, social media posts, testimonials, and industry award submissions.Support/collaboration with technical ops, operations, and Paragon on current/future projects including specification changes.Support/collaboration with our ASMs on projects, approvals, and changes in specifications.QualificationsBS in Civil Engineering or equivalent technical background.Ability to speak in public.Ability to relate to all customers on a technical basis – owner agencies, consulting engineers and contractors.Well‑established favorable industry reputation.Proficient in Microsoft Office.Physical RequirementsAbility to sit or stand for long periods of time and bend, stoop, and kneel as needed.Able to wear proper PPE when required.Excellent oral and written communication skills.Requires working in office conditions, performing some clerical work, working periodically outside in a manufacturing plant environment, with and around operational process equipment in temperature extremes for periods of time.Able to work around asphalt and other related chemicals on an ongoing basis.Able to provide job site and field support of projects.Able and willing to travel for business needs. The travel expectation for this position is 2 nights on average per week.BenefitsCompetitive pay401(k) matching & profit sharingHealth, Dental, Vision, and Life InsuranceShort- and Long-Term Disability PlansAdditional voluntary benefitsPaid holidays, vacation, and sick leaveTuition assistanceOpportunity to shape enterprise‑wide compensation strategyCollaborative, inclusive, and performance‑driven cultureCareer growth in a dynamic, diversified organizationCompany ValuesEmpowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service.Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do.Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth.Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger.We are an EEO/AAP employer.Job Role: Technical Marketing ManagerLocation: Mississippi & Arkansas Markets#J-18808-Ljbffr
Headquartered in Jackson, Mississippi, Ergon, Inc., and its consolidated subsidiaries are built on a foundation of petroleum-related enterprises begun in 1954 by its Chairman, Leslie B. Lampton. Starting as a petroleum retailer with only two employees, Ergon has evolved into a network of market-leading companies employing over 2,300 people. Ergon operates as a sophisticated crude oil processor, transporter and marketer of refined products. It also functions as a producer and marketer of specialty asphalt products, as well as an oil and gas explorer and real estate developer. In addition, Ergon manufactures state-of-the-art road maintenance products and equipment.
The Company’s roots are in the petroleum industry service areas, including trucking and propane distribution, marine transportation and petroleum marketing services. Through acquisitions and from merging other company operations into a base of entities that would become Ergon subsidiaries, including ventures in refining, terminaling, asphalt marketing, mid-river operations, exploration, maintenance support and real estate, we have moved forward to become a well-diversified portfolio of companies.