The role involves operating and maintaining the company's enterprise resource planning system using established best practices. Key activities include installation, configuration, updating, and collaboration with product support to maximize business application technology investments. Responsibilities include planning and executing change management for integrated third-party business systems essential for business operations. Duties entail handling user requests, creating and managing reports via SQL, performing security administration tasks like setting up user profiles and maintaining system security. Efficient communication and problem-solving skills are crucial for resolving issues related to deploying or upgrading mission-critical software. Important duties include supporting user requests, troubleshooting software functionality, coordinating training, managing software support tickets, and collaborating with external technical resources to provide programming specifications. Additionally, tasks involve generating custom reports, maintaining business forms, refreshing software test environments, and managing essential analytical dashboards. Tasks include maintaining data integrity, job scheduling, documentation management, and ensuring successful data backups. Working outside regular hours with technical support may be required.
| Location | Springfield, MO |
| Salary | $55,000–$70,000 Per Year |
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