Collinwood is hiring/engaging an experienced ERPProgram Manager to work with our transformer manufacturing client as they continue their journey to implement Infor. In this role, you will oversee a broad, multi-year business and technology program consisting of 8-9 interconnected workstreams. The ideal candidate will serve as a bridge between business stakeholders and implementation partners, translating business processes into system requirements while driving alignment across the organization. Success in this role requires exceptional stakeholder management, strong mediation and conflict-resolution capabilities, and the ability to influence without authority at all levels of the organization. The Program Manager will partner closely with Client and internal leadership teams to drive governance, manage risks and dependencies, support tactical issue resolution when necessary, and ensure successful delivery of strategic transformation objectives across multiple manufacturing locations.
What you will do:
Lead a multi-year enterprise transformation program across multiple business functions and locations
Manage and coordinate 8-9 workstreams while ensuring alignment with organizational goals
Partner with business leaders to understand business processes and translate requirements into system solutions
Collaborate closely with Client and other third-party implementation partners
Drive program governance, steering committee updates, executive reporting, and KPI tracking
Manage program budgets, forecasting, resource allocation, risks, and dependencies
Facilitate communication and alignment between business stakeholders, IT teams, and implementation partners
Mediate conflicts and resolve roadblocks when stakeholders have competing priorities or perspectives
Influence outcomes across executives, peers, and project teams without direct authority
Utilize data and metrics to support program decisions and recommendations
Provide tactical support when needed to drive resolution of critical business process issues
Communicate status updates, risks, escalations, and recommendations to leadership
Promote best practices, standardization, and continuous improvement across the program
What we need from you:
Bachelor's degree in IT, Business Administration, or related field
10+ years of Program and Project Management experience
PMP, PgMP, MSP, or equivalent certification
Proven track record delivering large-scale programs on time and within budget
Strong program governance, reporting, KPI, and performance management experience
Experience managing budgets, resources, risks, dependencies, and multiple concurrent workstreams
Excellent stakeholder management and executive communication skills
Experience gathering business requirements and translating business processes into system requirements
Experience working with third-party system integrators and consulting partners
Strong mediation, conflict-resolution, and relationship-management skills
Demonstrated ability to influence without authority across executive, peer, and functional teams
Strong analytical and data-driven decision-making skills
Experience with Agile, Waterfall, and hybrid delivery methodologies
Ability to manage competing priorities in complex transformation environments
Customer-focused mindset with strong accountability and follow-through
Would be nice if you had:
Master's degree in IT, Business Administration, or related field
Manufacturing industry experience
ERP transformation and enterprise system implementation experience
Experience working with Client or other large consulting/integration partners
Experience leading multi-year business transformation programs
Strong strategic planning and organizational leadership capabilities