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ERP System Admin

GTN Technical Staffing

Columbus, OH

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JOB DETAILS
SKILLS
Application Programming Interface (API), Business Analysis, Business Operations, Business Processes, Change Management, Communication Skills, Cross-Functional, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Management, Data Quality, Distribution Operations, Documentation, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Finance, Financial Reporting, Identify Issues, Import/Export, Inventory Management, Logistics, Operational Support, Operations Processes, Order/Customer Fulfillment, Performance Analysis, Performance Metrics, Power BI, Pricing, Process Development, Process Improvement, Production Systems, Purchase Orders, Purchasing/Procurement, Reporting Dashboards, Requirements Management, Returns Processing, SQL (Structured Query Language), SQL Server Reporting Services (SSRS), Sales, Software Patches, Standard Operating Procedures (SOP), Stock Keeping Unit (SKU), Stock Keeping Unit (SKU) Management, Supply Chain Operations, Systems Administration/Management, Team Player, Test Plan/Schedule, Transaction Processing/Management, User Account Administration, Warehousing, eCommerce
LOCATION
Columbus, OH
POSTED
30+ days ago

We are partnering with a growing automotive distribution organization to hire an ERP System Administrator with Epicor Prophet 21 (P21) preferred. This role will be responsible for the configuration, administration, optimization, and support of the P21 ERP platform in a high-volume distribution environment.

The ideal candidate will act as the bridge between business operations, IT, and external vendors, ensuring the ERP system effectively supports inventory accuracy, order fulfillment, supply chain operations, and financial reporting.

This is a hybrid role based in Columbus, Ohio, requiring a minimum of three (3) days onsite per week.
Key ResponsibilitiesERP System Administration

  • Manage day-to-day Epicor Prophet 21 (P21) administration, including user accounts, roles, permissions, and security.

  • Configure and support key modules including Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.

  • Monitor system performance and troubleshoot issues related to data flow, integrations, and user access.

  • Coordinate with Epicor support and third-party vendors on upgrades, patches, and system enhancements.

  • Maintain development, test, and production environments.
Distribution & Operations Support

  • Optimize ERP workflows within an automotive distribution environment, including:

    • High-volume SKU management and part supersession

    • Core charges and returns processing

    • Vendor lead times and backorder management

    • Pricing matrices, rebates, and manufacturer programs

    • Multi-warehouse inventory management

  • Ensure ERP workflows support fast order turnaround, accurate inventory availability, and efficient logistics operations.
Business Analysis & Process Improvement

  • Partner with departments including Sales, Purchasing, Warehouse, Finance, Customer Service, and eCommerce to map business processes.

  • Identify process gaps and operational inefficiencies and implement system improvements.

  • Translate business requirements into ERP configuration or technical changes.

  • Develop and maintain process documentation and SOPs.
Reporting & Data Management

  • Develop and maintain dashboards, operational reports, and KPIs.

  • Utilize SQL, SSRS, Power BI, and P21 reporting tools to deliver actionable insights.

  • Ensure data accuracy and integrity across:

    • Parts and product data

    • Customer and vendor records

    • Pricing and rebate programs

    • Transactional ERP data

  • Support data imports, exports, and migrations.
ERP Projects & Integrations

  • Lead or support ERP enhancement projects, integrations, and module rollouts.

  • Coordinate testing, training, go-live activities, and change management.

  • Support integrations with systems such as:

    • Warehouse Management Systems (WMS) required skill

    • eCommerce platforms

    • CRM platforms

    • EDI systems

    • Shipping/logistics systems
User Support & Training

  • Serve as the primary point of contact for P21 system support.

  • Troubleshoot issues for both remote and onsite users.

  • Develop and deliver ERP training sessions and user onboarding materials.

  • Create training documentation and knowledge base content.
Cross-Functional Collaboration

  • Work closely with business leaders and operations teams to align ERP capabilities with company goals.

  • Collaborate with IT teams on infrastructure, security, and integrations.

  • Facilitate communication between technical resources, users, and external vendors.
Required Qualifications

  • 5+ years of ERP administration, configuration, or business analysis experience.

  • Hands-on experience with Epicor Prophet 21 (P21) or similar ERP systems.

  • Experience in automotive distribution, aftermarket parts, or high-volume SKU distribution environments.

  • Strong knowledge of:

    • Inventory management

    • Purchasing and supply chain operations

    • Order fulfillment workflows

    • Warehouse operations

    • Pricing structures and rebate programs

  • Hands-on experience with SQL and ERP reporting tools.

  • Proven ability to gather requirements and improve business processes.

  • Strong communication, documentation, and cross-functional collaboration skills.
Preferred Qualifications

  • Experience with:

    • Epicor Prophet 21 Business Rules, API, or EDI integrations

    • EDI transaction processing

    • SSRS, Power BI, or Crystal Reports

    • ERP integrations with eCommerce platforms or CRM systems

  • Experience supporting:

    • Core returns

    • Part supersession

    • Manufacturer rebate programs

  • Participation in ERP upgrades, migrations, or implementations.

This is a direct hire role salary + benefits. Our client is not offering sponsorship at this time, so Green Card or US Citizens at this time. 

About the Company

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GTN Technical Staffing

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