ERP System Operator

Samsung Biologics
  • Rockville, Maryland
    5 days ago

    Job Description

    ERP System Operator

    Join a Global Digital Transformation Team

    Are you passionate about ERP systems and eager to make a direct impact on business operations across a global organization? We are seeking an ERP System Operator to play a key role in supporting, optimizing, and enhancing our enterprise systems while serving as a critical link between headquarters and local business teams. In this role, you'll collaborate with cross-functional stakeholders, drive system improvements, support users across the organization, and contribute to ERP initiatives that enable business growth and operational excellence. This is an excellent opportunity for a technology professional who enjoys solving complex business challenges, improving processes, and working in a dynamic international environment.

    What You'll Do

    • Manage and support day-to-day ERP system operations and administration.

    • Act as the primary liaison between headquarters and subsidiary teams for ERP-related communications and initiatives.

    • Provide end-user support, troubleshooting, and training to maximize system effectiveness.

    • Monitor system performance and coordinate ongoing maintenance activities.

    • Identify opportunities for process optimization and system enhancements.

    • Participate in ERP implementation, upgrade, integration, and continuous improvement projects.

    What We're Looking For

    • 3+ years of ERP system administration, operations, or support experience.

    • 5+ years of experience participating in ERP implementation or enhancement projects.

    • Experience with ERP-related development technologies, such as:

      • SAP ABAP

      • Oracle Forms

      • Java

      • Similar ERP development platforms and tools

    • Strong analytical and problem-solving skills with the ability to troubleshoot technical and business process issues.

    • Excellent communication skills and the ability to effectively collaborate with business users, IT teams, and global stakeholders.

    Preferred Qualifications

    • Experience supporting global ERP environments or coordinating ERP operations between headquarters and international subsidiaries.

    • Understanding of ITIL-based IT Service Management (ITSM) processes and best practices.

    • Ability to analyze business processes and recommend innovative system improvements.

    • ERP-related certifications such as SAP Certified Application Associate, Information Processing Engineer, CPA, or equivalent.

    • Proven ability to bridge the gap between business requirements and technical solutions.

    Why Join Us?

    • Be part of a growing global organization investing in digital transformation.

    • Work on high-impact ERP initiatives that directly support business operations.

    • Collaborate with international teams and diverse stakeholders.

    • Contribute to continuous improvement projects that drive efficiency and innovation.

    • Gain exposure to enterprise-scale systems, processes, and technologies while advancing your career in a dynamic environment.

    The anticipated salary range for this position in Maryland is $88,275 to $117,700 plus annual bonus, when eligible.  The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc.
     
     
     Benefits:

    ·       13 paid holidays

    ·       Vacation time

    ·       401K match 

    ·       Medical, dental and vision benefits effective day one of employment 

    Numbers & Facts

    LocationRockville, Maryland

    Skills

    • Analysis Skillsunmatched
    • Best Practicesunmatched
    • Business Analysisunmatched
    • Business Growthunmatched
    • Business Operationsunmatched
    • Business Processesunmatched
    • Business Skillsunmatched
    • Business Supportunmatched
    • Certified Public Accountant (CPA)unmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Continuous Integrationunmatched
    • Cross-Functionalunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Help Deskunmatched
    • IT Service Management (ITSM)unmatched
    • ITIL (IT Infrastructure Library)unmatched
    • Identify Issuesunmatched
    • Operational Supportunmatched
    • Performance Analysisunmatched
    • Problem Solving Skillsunmatched
    • Process Analysisunmatched
    • Process Improvementunmatched
    • SAPunmatched
    • System Operationsunmatched
    • Systems Administration/Managementunmatched
    • Team Playerunmatched

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