Title: ERP Systems AdministratorDepartment: DT Technology InfrastructureCampus Location: Trinity River CampusEmployee Classification: APT - AdministrativePosition Type: FT - RegularGrant Funded: NoPay Frequency: MonthlyCompensation Details: Starting Pay - $89,100; Commensurate with education and experienceWork Hours: Monday - Friday 8:00am - 5:00pmRemote Eligible: This position is not eligible for remote workJob SummaryThis position provides technical administration and operational support for Tarrant County College's (TCC) Colleague enterprise resource planning (ERP) environment and related infrastructure systems, ensuring system reliability, performance, and continuity of critical business operations. This role focuses primarily on ERP systems administration and Unix/Linux platform support, with progressively expanding responsibilities in Windows Server administration and broader enterprise infrastructure technologies to support system integration, modernization, and ongoing IT operations.Primary Duties and ResponsibilitiesEssential Performance RequirementsAdministers Ellucian Colleague ERP environments, including CORE architecture, environment configuration, batch and upgrade management (Ellucian Solution Manager), user security and access controls, and backup and recovery proceduresSupports and maintains ERP application environments, including Tomcat, DMI, TDClient, and UniData, to ensure system performance, availability, and reliabilityApplies ERP system patches, updates, and maintenance releases while supporting compliance, system integrity, and operational continuityParticipates in and supports scheduled maintenance activities and system upgradesDevelops and maintains ERP system documentation, including configurations, operational procedures, troubleshooting guidance, and support recordsCoordinates ERP maintenance activities and supports adherence to established IT governance, security, and operational standardsAdministers Unix, Linux, and Windows server environments to support stable, secure, and efficient infrastructure operationsSupports administration and maintenance of IBM Power Systems hardware and virtualized server platformsMonitors and troubleshoots server storage environments, including SAN and Direct Attached Storage (DAS) systems, to maintain system availability and performanceAdministers and validates backup and recovery processes while maintaining system continuity and operational support documentationAssists with administration and support of Windows Server and VMWare virtualization environments, including compute and storage virtualization technologiesService ExcellenceParticipates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirementsAttends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with demands of the worksiteCompletes all required training and professional development sessions sponsored through Tarrant County College (TCC)Supports the mission, values, goals, and principles of the CollegeSupervisionWorks under the supervision of the assigned department leader*Performs Other Related Tasks as RequiredThe duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.Required Minimum QualificationsBachelor's degree and five (5) years' working experience related to the Essential Performance Requirements; or any equivalent combination of education and work‑related experiencePreferred QualificationsAt least one (1) year's working experience administering Ellucian Colleague ERP environmentsCurrent certification in one or more of the following areasa. ITIL 4 Foundation Certificationb. Ellucian or other ERP platform certificationc. Server administration certifications (e.g., Microsoft Windows Server, VMWare, UNIX/Linux Administrator)d. Industry‑recognized cybersecurity certifications (e.g., CompTIA Security+, EC-Council Certified Ethical Hacker (CEH), GIAC Certified Incident Handler (GCIH) Certification)Knowledge, Skills and AbilitiesKnowledge of ITIL principles and formal Change Control processes for ERP and infrastructure environmentsKnowledge of Disaster Recovery (DR) strategies, including replication and backup validation for systemsKnowledge of UNIX and Linux operating systems, including IBM Power Server hardware and Red Hat Enterprise Linux (RHEL) 9 environmentsSkilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills with technical and non‑technical customersSkilled in UNIX and Linux scripting, such as Bash and Shell for automation and process optimizationSkilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platformAbility to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organizationAbility to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholdersAbility to think critically to effectively solve and communicate problems in a fast‑paced work environment where the demands for work are varied, and unpredictable in scope and volumeAbility to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operationsAbility to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential informationPhysical Demands and Work EnvironmentPhysical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 55 pounds unassisted, or up to 75 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.Accommodation/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.#J-18808-Ljbffr