ERP Systems Analyst II (SAP) (32318)

POSITION SUMMARY

Under limited supervision, supports and maintains company ERP systems and related business applications. Responsible for ERP administration, SQL reporting, user support, workflow improvements, and assisting with ERP implementation and migration initiatives, including SAP-related projects. Works closely with internal departments to troubleshoot issues, improve business processes, and develop reporting and automation solutions that support operational efficiency.

ESSENTIAL FUNCTIONS

• Provides day-to-day support for ERP systems and related business applications. (Essential)
• Creates, maintains, and troubleshoots SQL queries, reports, and data extracts to support business operations and reporting needs. (Essential)
• Develops, maintains, and supports Crystal Reports and other reporting solutions. (Essential)
• Assists with workflow automation and process improvement initiatives using Power Automate and related Microsoft tools. (Essential)
• Monitors ERP system performance and usage to maintain system reliability, security, and data integrity. (Essential)
• Troubleshoots and resolves ERP-related software, hardware, reporting, and user access issues. (Essential)
• Recommends improvements to system configurations, workflows, and reporting processes based on business needs and user feedback. (Essential)
• Collaborates with internal departments to identify business requirements and recommend system or process improvements. (Essential)
• Assists with ERP migration and SAP conversion activities, including testing, validation, documentation, and user support. (Essential)
• Maintains and sets up users in ERP systems. (Essential)
• Creates and maintains technical documentation, procedures, and user training materials. (Essential)
• Complies with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
• Maintains a clean and safe working environment compliant with EBARA safety policies. (Essential)
• Performs other duties as assigned. (Non-Essential)

POSITION QUALIFICATIONS

Competency Statement(s)

• The ability to perform the identified essential functions, including the operation of any machinery and/or equipment associated with performing the essential functions.

• The ability to perform the essential functions of the position in a cross-cultural, demanding, and dynamic environment.

• The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others, or property.

• The ability to adhere to EBARA personnel policies and practices, including attendance and punctuality requirements.

• The ability to work well under pressure, manage multiple priorities, and consistently demonstrate cooperative and professional behavior with colleagues and supervisors.

Education

• Associate's or Bachelor's degree in Information Technology, Business, Computer Science, or equivalent work experience.

Experience

• Three (3) to Seven (7) years of related ERP systems or business systems support experience.

• Strong SQL experience including query development, troubleshooting, and reporting.

• Experience supporting ERP systems and enterprise business applications.

• Experience working with end users to identify and resolve business system issues.

• Experience with Crystal Reports preferred.

• Experience with Microsoft Power BI and/or Power Automate preferred.

• SAP experience or ERP migration/conversion experience preferred.

• Manufacturing or semiconductor industry experience preferred.

• Strong customer service and relationship management skills.

SKILLS & ABILITIES

• Demonstrates strong analytical thinking, problem-solving ability, and attention to detail.

• Strong Microsoft Office skills including Excel, Word, Outlook, and PowerPoint.

• Strong organizational skills with the ability to manage projects and deadlines.

• Strong written and verbal communication skills.

• Ability to work independently with minimal supervision.

• Strong relationship-building skills with the ability to collaborate effectively with internal departments and users.