ES Eligibility Case Manager (CNTY)

State of South Carolina

Columbia, SC

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Auditing, Case Management, Community and Social Services, Compensation and Benefits, Computer Systems, Customer Support/Service, Documentation, Driver's License, Federal Government, Federal Laws and Regulations, High School Diploma, Insurance, Nutrition, Record Keeping, Regulations, Reporting Skills, SNAP, Social Work, State Laws and Regulations, Systems Maintenance, Time Management
LOCATION
Columbia, SC
POSTED
3 days ago

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.Job Duties:The ES Eligibility Case Manager (CNTY) provide services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.Conducts 7-9 interviews a day to include SNAP and/or TANF quality interviews to include both phone (AWS Connect) and face-to-face interviews for SNAP and/or TANF applications and/or TANF renewals.Processes SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and processes SNAP and/or TANF six month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable.Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed. Keep abreast of state, federal, and agency program regulations and policies.Processes system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload.Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures.Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.Performs Red Cross shelter duty or other emergency shelter duty/services as directed.Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment, and data.Qualifications:A High School Diploma and at least one year of experience in Economic Services programs. A Bachelor's Degree may be substituted for the required program experience.Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.Benefits:Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysPaid Parental LeaveState Retirement Plan and Deferred Compensation ProgramsDivision: Economic Services / Bamberg County#J-18808-Ljbffr

About the Company

S

State of South Carolina