Escape Room Host (Game Master)

Escapology
  • Raleigh, NC
  • $13–$19 Per Hour
1 day ago

Job Description

Job Description

Job Description

What You’ll Do

  • Greet guests and manage check-in, waivers, and pre-game briefings
  • Deliver exceptional customer service and maintain a professional demeanor
  • Run games using Escapology’s in-room monitoring systems — provide hints, track progress, and ensure safety
  • Reset and clean rooms after each group; maintain puzzles, props, and decor
  • Assist with general venue operations, including cleaning, restocking, and organizing
  • Upsell merchandise and future game bookings
  • Collaborate with team members and management to maintain smooth, efficient operations
  • Represent Escapology’s brand values of fun, professionalism, and excellence

 

What We’re Looking For

  • Must be 18 years or older
  • Strong communication and multitasking skills
  • Outgoing, friendly, and dependable personality
  • Comfort working in a fast-paced, guest-focused environment
  • Availability on weekends and holidays (required)
  • Basic computer literacy and attention to detail

 

Preferred Experience

  • Previous retail, hospitality, or front-of-house experience
  • Customer service, sales, or event hosting background
  • Interest in puzzles, teamwork, and problem-solving

 

Training & Growth

  • Paid training period $10 per hour (up to 40 hours) with all necessary instruction provided
  • Uniform: Blue jeans, black or white sneakers, and company-provided shirts
  • Clear growth pathway — advancement opportunities into team leadership or management, including potential placements at Escapology venues across the country

 

Compensation & Benefits

  • $13–$19 per hour, depending on experience, if onboarded permanently
  • Inclusion in team tip pool
  • Flexible scheduling
  • Free gameplay and team events
  • Advancement into management roles

 

How to Apply

Apply directly through ZipRecruiter.

 

We look forward to meeting passionate people who love teamwork, puzzles, and delivering 5-star guest experiences!

 

\nCompany Description

Escapology is a premium escape-room entertainment company offering immersive, story-driven adventures for families, friends, corporate teams, and private groups. Guests work together to solve puzzles, uncover clues, and complete their mission before time runs out.

Company Description

Escapology is a premium escape-room entertainment company offering immersive, story-driven adventures for families, friends, corporate teams, and private groups. Guests work together to solve puzzles, uncover clues, and complete their mission before time runs out.

Numbers & Facts

LocationRaleigh, NC
Salary$13–$19 Per Hour

Skills

  • Cleanroomunmatched
  • Communication Skillsunmatched
  • Compensation and Benefitsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Housekeeping/Cleaningunmatched
  • Multitaskingunmatched
  • Problem Solving Skillsunmatched
  • Project Trackingunmatched
  • Retailunmatched
  • Salesunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Up-Sellingunmatched

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