Accounting, Accounting Close, Accounts Payable, Accounts Receivable, Analysis Skills, Autoscaling, Business Administration, Calculators, Chargebacks, Check Processing, Commercial Real Estate, Communication Skills, Continuous Improvement, Cross-Functional, Data Entry, Detail Oriented, Documentation, Escrow, Establish Priorities, Financial Compliance, Financial Operations, Financial Transactions, High School Diploma, Mathematics, Microsoft Excel, Microsoft Word, NSF Audio Formats, Office Equipment, Operational Support, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Reconciliation, Regulatory Compliance, Rentals, Sales, Sales Operations, Team Player, Writing Skills
Keep Every Transaction Accurate. Protect the Owner Experience. Support Growth.
Location: Maitland, FL
Department: Escrow
At Vacatia, we’re reinventing vacation ownership by combining hospitality, technology, and service to deliver exceptional experiences for owners and guests. What began in 2013 as a vacation rental marketplace has evolved into a full-service hospitality platform and one of the fastest-growing resort management companies in the U.S. As we continue to scale, our Escrow team plays a critical role in ensuring financial accuracy, compliance, and a seamless ownership experience.
As an Escrow Agent, you’ll support the daily reconciliation and processing of escrow funds connected to timeshare interval sales. This role is ideal for a highly organized and detail-oriented professional who thrives in a fast-paced environment and enjoys working with numbers, reconciliations, and cross-functional teams.
Why You’ll Love Working at Vacatia
Build the Future
Be part of a growing hospitality and vacation ownership company transforming the owner and guest experience.
Impact That Matters
Your work directly supports financial accuracy, operational integrity, and customer trust.
Innovation at Scale
Collaborate with Accounting, Sales, and Operations teams in a dynamic and evolving environment.
Autonomy and Ownership
Take ownership of reconciliations, reporting, and escrow processing responsibilities with confidence and accountability.
Culture of Growth
Join a team that values collaboration, professionalism, and continuous improvement.
Your Impact
- Reconcile daily and monthly escrow funds related to timeshare sales transactions
- Batch merchant accounts and reconcile charges and credits against the sales system
- Post verified charges and daily deposits into the escrow system
- Prepare and process check requests for intercompany receivables and payables
- Issue escrow checks for customers with rescinded contracts
- Research and resolve reconciliation discrepancies and outstanding items
- Maintain daily check registers and reconcile bank balances with transaction activity
- Communicate discrepancies and corrections with Sales and Accounting teams
- Monitor returned deposits, NSF payments, and chargebacks while updating escrow balances accordingly
- Maintain and organize escrow records and backup documentation in compliance with retention requirements
- Support month-end processes and additional departmental responsibilities as assigned
What You Bring
- High school diploma or equivalent required
- Minimum of 3 years of related experience in escrow, title company operations, accounting, or business administration
- Bachelor’s degree in Accounting, Real Estate, Business Administration, or related field preferred
- Strong math, analytical, and reconciliation skills
- Advanced attention to detail and accuracy in financial processing
- Proficiency in Microsoft Excel, Word, and related systems
- Ability to manage high-volume workloads while prioritizing tasks effectively
- Strong written and verbal communication skills
- Professional demeanor and collaborative approach when working across departments
- Ability to work independently in a fast-paced environment
- Flexibility to work additional hours during month-end or peak periods when needed
Working Conditions & Physical Requirements
- Primarily office-based work environment
- Frequent use of computers, calculators, and standard office equipment
- Ability to sit for extended periods and perform repetitive data entry tasks
- May require occasional extended hours during month-end close periods
Join Us
If you’re a detail-oriented professional who enjoys financial accuracy, problem-solving, and supporting operational excellence, we’d love to meet you. Join Vacatia and help deliver trusted experiences for owners, guests, and partners every day.