Onsite
Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.
Duties:
" Intermediate levels require a solid understanding of functional tasks
" Assistance may be required from more experienced team members will vary depending on task complexity
" Work may be reviewed for new or more complex tasks
" Provide a wide range of support within a functional area
" Follow functional area's processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operation2+ years experience in an escrow related experience
Essential Functions:
o Performs a wide range of administrative duties to gather information and assist in the escrow process
o Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
o Communicates requirements and other information to clients
o Interprets various agreements as they relate to closing and prepare all documents required for transactions
Skills:
o Customer service skills
o Problem solving skills
o Strong organizational skills
o Knowledge of MS Office suite
o Excellent verbal/written communication skills
o Able to maintain professionalism and a positive service attitude at all times
o Strong detail orientation
o Knowledge of company and/or client operating systems
Education:
Bachelor's Degree Preferred. Minimum Requirement - HS Diploma or Equivalent