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Escrow/Closing Coordinator

KB Home

Houston, TX

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JOB DETAILS
SKILLS
Accounting Close, Applicant Tracking System, Communication Skills, Compensation and Benefits, Construction, Contract Processing, Contract Review, Customer Relations, Customer Satisfaction, Customer Support/Service, Escrow, High School Diploma, In-Home Sales, Interpersonal Skills, Knowledge Base, Legal, Lift/Move 20 Pounds, Loan Approval, Loan Conditions, Loan Documents, Loans, Maintain Compliance, Marketing, Metrics, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Mortgage Lending, Multitasking, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Profit & Loss, Project Tracking, Purchasing/Procurement, Recruiting/Staffing Agency, Residential Construction, Revenue/Sales Reporting, Sales, Sales Closing Skills, Sustainability, Time Management, Vehicle Driving, Willing to Travel, Writing Skills
LOCATION
Houston, TX
POSTED
Today
About KB Home

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don't just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all.

The Opportunity

As an Escrow/Closing Coordinator, you'll meticulously ensure all necessary paperwork related to the sales contracts processing is accurate, complete and the closing process is smooth and timely. You'll be the central point of contact, coordinating between home buyers, sales counselors, lenders, and title companies. In our fast-paced environment, your quick decision-making and clear communication will be key to ensuring smooth and timely closings.

Key Responsibilities

  • Start all escrow processes and review contract packages for assigned communities to ensure accuracy and legal compliance. Manage corrections and obtain necessary signatures within DRE timelines.
  • Organize and monitor sales information for assigned communities using KB programs, and track progress from sale to acceptance in the Weekly Sales Report.
  • Maintain communication with KBHS and outside lenders, ensuring timely proof of buyer's loan application and conditional loan approval. Provide required documents to keep loan processing on track and update lenders on construction status for appraisals and loan locks.
  • Provide necessary documents to title companies, update them on construction closing timelines, and assist in keeping lenders on track for closing escrow.
  • Address questions from sales, construction, lenders, and title companies regarding the status and progress of each sale/closing. Elevate any issues to the manager as needed.
  • Communicate with construction teams about home readiness for appraisals, final appraisals, New Home Orientation, and sign-off.
  • Confirm with lenders that appraisals and all necessary documents are in hand. Ensure loan documents are at the title company in advance of closing escrow. Assist title companies in coordinating lender and final sign-off with the title signing date.
What You Bring
  • Minimum of a high school education; Bachelor's degree preferred.
  • 1 year of experience in home building, sales/escrow, or direct mortgage/lending.
  • Exceptional organizational skills, including the ability to multi-task.
  • Strong interpersonal skills to handle various personalities and develop professional relationships.
  • Action-oriented with a drive to push projects and tasks to successful closure.
  • Customer-centric approach, seeking solutions from the customer's perspective.
  • Strong verbal and written communication skills to convey complex concepts accurately and persuasively.
  • Ability to work effectively within a team, valuing others' ideas and cooperating willingly.
  • Quick and accurate decision-making based on facts, data, and metrics.
  • Proficiency in Microsoft applications, including Word, Excel, PowerPoint, and Outlook.
Requirements
  • Work 8-hour days with flexibility for overtime when necessary.
  • Conduct business in a professional and ethical manner to reinforce goodwill and profitability for the company.
  • The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
  • Ability to stand or sit for extended periods.
  • Ability to move about work location.
  • Ability to drive/travel as needed.
  • Ability to walk up and down stairs.
  • Ability to observe details at close range and communicate information so others will understand.
  • Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
  • Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).
  • Position is located on-site at the division office. #LI-onsite


Compensation Details and Benefits

KB Home offers a competitive base pay. Other rewards may include bonuses or role-specific awards.

KB Home provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time and vacation.

The KB Home Difference

Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do - and where people truly matter.

As a KB Home team member, you'll experience:

• A culture defined by customer obsession and collaboration.
• The satisfaction of helping families achieve their dream of homeownership.
• Opportunities for growth and development within a nationally recognized company.

Visit our career site to learn more about working at KB Home and joining our team.

KB Home wants prospective employees to protect themselves from fraudulent activity. Legitimate communication will only come from email addresses ending in @kbhome.com or through our applicant tracking system, iCIMS, using @icims.com or @talent.icims.com domains.

KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings.

KB Home is an Equal Opportunity Employer

About the Company

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KB Home

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