Escrow Operations Manager

Overview

Join an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 60 markets. We’re the country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Westminster Title Agency, a Toll Brothers company, is seeking an Escrow Operations Manager to join our title and settlement office in Grapevine, Texas.

What is the opportunity?

Escrow Operations Managers are responsible for recruiting, hiring, training, developing, and leading the management structure and operational teams necessary to support the efficient execution of escrow and closing activities within the region. They oversee workflow distribution, staffing levels, productivity, service quality, and operational performance to ensure transactions progress efficiently and in compliance with company standards and applicable laws.

Escrow Operations Managers provide leadership, guidance, and escalation support throughout the closing process, proactively addressing operational challenges, removing obstacles, and ensuring effective coordination among internal teams and external parties. While their primary responsibility is the management and oversight of escrow operations, they may, as business needs require, assist with or perform escrow functions, including communication with transaction parties, preparation and review of closing documents, preparation of Closing Statements (HUD/CD), coordination with lenders, attorneys, buyers and sellers, conducting closings as permitted by local custom and applicable law, and overseeing post-closing activities, including disbursement, balancing, and file completion.

This position is on-site 5 days per week.

What are the primary responsibilities?

• Leadership and management of regional escrow operations and personnel
• Recruitment, training, coaching, and performance management of escrow staff
• Oversight of workflow, productivity, service levels, and transaction quality
• Communication and coordination with parties to facilitate successful closings and resolve escalated issues
• Oversight of closing document preparation, disbursement, and post-closing activities
• Conduct closings and perform escrow functions as needed to support operational demands
• Clearance and resolution of complex transaction issues
• Ensure compliance with company policies and applicable federal, state, and local regulations

Don't miss this opportunity to grow your career with a national title insurance agency!

Qualifications

Does this describe you?

• Solid knowledge of major activities associated with escrow agency administration and operations
• Extensive knowledge of title and escrow industry practices, laws and regulations
• Proven record of accomplishment of managing complex processes with diverse groups of stakeholders
• Experience communicating with senior leaders

Do you have these qualifications?

• Essential:
  • Extensive knowledge of title and settlement/escrow industry practices, laws, and regulations
  • At least 5 years of previous related experience in title and settlement/escrow supervision
  • Necessary title and escrow licenses/certifications required by State and Federal regulations
• Preferred:
  • Bachelor’s Degree and at least 7 years work related experience

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Come see why Westminster Title has been attracting and retaining some of the best professionals in the industry!

APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

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