Americans with Disabilities Act (ADA), Calendar Management, Communication Skills, Computer Workstations, Corporate Policies, Detail Oriented, Escrow, FMLA (Family and Medical Leave Act of 1993), Financial Services, Insurance, Insurance Documentation, Loan Documents, Loan Policy, Mail Processing, Microsoft Office, Mortgage Lending, Multitasking, Secondary School, Systems Maintenance, Time Management, Typing, Writing Skills
Position Overview
Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Escrow Processor to join our growing team. The Escrow Processor will process incoming mail by scanning the insurance documents into the system and creating a task in the MSP system. Other duties will include, but may not be limited to: typing and mailing letters; interpreting insurance policies and loan documents; maintaining accurate records; preparing and utilizing reports; and maintaining company policies and procedures.
Essential Functions:
- Review reports to identify accounts requiring action/attention
- Assist with report preparation
- Update system data as needed
- Provide accurate and timely responses to all inquires
- Review insurance documents and determine appropriate system to log
- Process incoming mail in a highly productive mode
Minimum Qualifications:
- High school required
- Minimum 1-2 years' experience working with insurance, mortgage loans preferred
- Communication - able to effectively communicate verbally and in writing, using correct language and grammar in a professional manner.
- Organization & Time Management - able to work independently with minimal supervision, planning, scheduling and organizing professional schedule to complete actions within established deadlines, handling multiple priorities with strong attention to detail
- Systems & Software - proficient knowledge of Microsoft Office software applications, MSP experience preferred, Encompass experience a plus
Physical Demand:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to talk, listen and speak clearly on telephone
- Able to sit at a work station for prolonged periods of time
- Must be able to physically type
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Triad Financial Services Inc