Administrative Skills, Communication Skills, Customer Relations, Customer Support/Service, Disbursements, Document Management, Escrow, Identify Issues, Insurance, Liens, Loans, Prepare Correspondence, Presentation/Verbal Skills, Professional Services, Real Estate, Regulations, Writing Skills
What We DoEscrow Support Processor (Hybrid - Washington State)
Join a centralized processing team that keeps escrow operations running smoothly behind the scenes. In this role, you'll handle the high-volume clerical work associated with opening and closing escrows - freeing up branch teams to focus on delivering exceptional customer service.
You'll act as a key internal partner to escrow branches, managing documentation, processing tasks, and communicating important instructions. This position does not involve direct customer interaction, allowing you to stay focused on accuracy, efficiency, and operational excellence.
Why this role stands out:
Hybrid/remote flexibility - Location Flexible within the state and in office or hybrid in any Washington State office
Be part of a centralized team that supports multiple branches
Play a critical role in high-volume escrow processing
If you're detail-oriented, organized, and thrive in a fast-paced environment, this is a great opportunity to make an impact while enjoying flexible work options.
HOW YOU'LL CONTRIBUTE
Provides a wide range to a team of Escrow Support Processors and Escrow Officers.
Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater experience and knowledge.
May work on escrow openings and closings.
Performs clerical functions to set up (open) escrow files.
Prepares correspondence, escrow files and orders preliminary title reports.
Performs fund disbursements.
Prepares and delivers closing statements and closing letters.
Schedules and provides instructions to couriers.
Orders payoffs, liens, homeowner association documents and evidence of insurance.
Distributes preliminary report.
Communicates with branches, as needed.
Follows functional area's processes and procedures in daily activities; Troubleshoots as needed.
Actively contributes to the results of a team and works toward achieving goals and objectives.
Other duties as assigned
WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
High school diploma or equivalent
1-2 years escrow processing experience
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
Working knowledge of fundamental concepts, practices and procedures of department/field
Good verbal and written communication skills
Establishes effective working relationships at the work group level
Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.F
First American Title Insurance Company