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Escrow Support Processor

SearchPros

Roseville, CA

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JOB DETAILS
SALARY
$20–$20 Per Hour
SKILLS
Administrative Skills, Candidate Screening, Customer Relations, Customer Support/Service, Escrow, Leadership, Loans, Microsoft Office, Problem Solving Skills, Production Volume, Purchasing/Procurement, Quality Control, Quality Metrics, Team Player, Time Management
LOCATION
Roseville, CA
POSTED
21 days ago
100% Onsite in Roseville, CA
Ability to work Pacific hours - Start time can be as early as 6:00 am with end time as late as 5:30 pm PST.
OT may be required depending on the business need and/or risk.

Duties
Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes. Communicates information and instructions to escrow branches and occasionally customers.
Primary role is to scan/image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.

Receipt in Lender/ Buyer Funds, work closely with Escrow to provide in office support, fulfilling prior to doc conditions, manage HOA demands and process remediation and escrow support functions on a national level.

This is a high volume, production role consisting of 6.5 hours daily processing.
Tasks are repetitive and not customer facing.

Manager will meet with worker on a monthly basis to review production numbers and train on new tasks.
Candidate starts with 2 assigned process/tasks, eventually building up to 17 processes once they have mastered previous tasks.

Top desired skills
Self Starter, problem solver, team oriented, not afraid of pressure and change.

Skills
Strong customer service skills. Competent with Microsoft Office Experience, Time Management, Leadership Skills, Team Player.
This is an entry level position, Escrow/industry experience nice to have.

Education
High School diploma or equivalent

Ability to pass Background, Drug Screen and if applicable Medical (i.e. Vision, Hearing, or Physical) if Required by Client.
Medical, dental, vision, ancillary coverage and 401k benefits are available.

About the Company

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