Escrow Support Processor

Pay Rate: $19 - $20 per hour

Work Mode: 100% onsite

Summary:

• Ability to work Pacific hours - 6:00 am to 5:30 pm PST
• OT may be required depending on the business need and/or risk
• Potential temp to perm depending on candidate's performance and business needs

Responsibilities:

• Provide centralized clerical processing of all documents connected with the initiation or closing of residential escrows
• Relieve branches of high-volume processes
• Communicate information and instructions to escrow branches and occasionally customers
• Scan/image escrow-related documents to ensure history is archived and vital records are protected
• Ensure documents meet quality control standards
• Handle receipt of Lender/Buyer Funds
• Work closely with Escrow to provide in-office support
• Fulfill prior to doc conditions
• Manage HOA demands and process remediation
• Perform escrow support functions on a national level
• Engage in high volume, production role consisting of 6.5 hours daily processing
• Participate in monthly meetings with manager to review production numbers and train on new tasks

Requirements:

• Self-starter, problem solver, team-oriented
• Not afraid of pressure and change
• Strong customer service skills
• Competent with Microsoft Office
• Time management and leadership skills
• Team player
• This is an entry-level position

Preferred Skills:

• Escrow/industry experience is nice to have