Escrow Support Processor

Summary:

• Work Mode: 100% onsite
• Ability to work Pacific hours - 6:00 am to 5:30 pm PST
• Potential temp to perm depending on candidate’s performance and business needs

Responsibilities:

• Provide centralized clerical processing of all documents connected with the initiation or closing of residential escrows.
• Relieve branches of high-volume processes.
• Communicate information and instructions to escrow branches and occasionally customers.
• Scan/image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards.
• Receipt in Lender/Buyer Funds and work closely with Escrow to provide in-office support.
• Fulfill prior to doc conditions, manage HOA demands, and process remediation and escrow support functions on a national level.
• Engage in a high volume, production role consisting of 6.5 hours daily processing.
• Meet with manager on a monthly basis to review production numbers and train on new tasks.

Requirements:

• Strong customer service skills.
• Competent with Microsoft Office Experience.
• Time Management skills.
• Leadership skills.
• Team Player.
• This is an entry-level position.

Preferred Skills:

• Self-starter, problem solver, team-oriented, and not afraid of pressure and change.
• Escrow/industry experience is nice to have.