ESI Benefit Educator

Spectraforce Technologies Inc

Austin, TX

JOB DETAILS
SALARY
$52,000–$52,500 Per Year
SKILLS
Brand Management, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, High School Diploma, Interpersonal Skills, On Call, Pharmacy, Presentation/Verbal Skills, State Laws and Regulations, Training/Teaching
LOCATION
Austin, TX
POSTED
Today

Position Title: ESI Benefit Educator
Assignment Duration: 06+ Months
Work Arrangement- On-Call Role


No guaranteed hours – this position is on an as-needed basis.

Position Summary:

  • Client is seeking professional, engaging Benefit Educators to support client benefit fairs and events.
  • This on call role is ideal for individuals who enjoy face to face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client facing environments.
  • Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high level questions, and access appropriate resources.

Background & Context:

  • This is an ESI Benefit Educator position – Health and Life licenses are NOT required.
  • This is a contingent role with no guaranteed hours; work is offered based on client needs and event volume.
  • This position requires driving responsibilities.
  • Candidates must live within a 180-mile radius of the location(s) listed below and be able and willing to commute within that radius. Candidates must have their own form of reliable transportation.
    • Amarillo, TX
    • Austin, TX
    • Corpus Christi, TX
    • Dallas, TX
    • El Paso, TX
    • Houston, TX
    • Rio Grande Valley, TX
    • San Antonio, TX

Key Responsibilities:

  • Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
  • Increase benefits awareness and engagement through proactive, professional attendee interactions
  • Build trust and confidence by answering high level pharmacy benefit questions and connecting attendees to appropriate resources
  • Support consistent, high quality event execution by sharing educational and promotional materials
  • Contribute to continuous improvement by completing required post event feedback
  • Attend an annual training to build foundational knowledge of the organization, industry, and educator role
  • Participate in a 30-minute – 1-hour account specific training session with the account team at least 48 hours prior to each assigned benefit fair
  • This training covers client specific plan details and key talking points to ensure educators feel prepared and supported
  • Professional attire and demeanor required at all events

Qualification & Experience:

  • Strong verbal communication and interpersonal skills
  • Comfort engaging individuals one on one and in small group settings
  • Professional presence in client facing environments
  • Customer service or public facing experience preferred
  • Familiarity with benefits or insurance information is a plus
  • High School Diploma or GED required

Working Cond itions & Physical Demands (If Applicable):

  • This position requires driving responsibilities
  • Professional attire and demeanor required at all events

Applicant Notices & Disclaimers

  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click

 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $25.00/hr.

About the Company

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Spectraforce Technologies Inc

Spectraforce is a leading global services firm that provides a portfolio of Consulting, Staffing and Outsourcing services & solutions to a broad range of clients and industries worldwide. We are headquartered in Raleigh, NC, USA and have offshore global delivery centers at Pune, Chandigarh, and Hyderabad, India. At Spectraforce we have a Philosophy - a Philosophy that excellence is derived through dedicated, focused and innovative work. We also believe that knowledge comes through sharing and growth comes to every organization where people use knowledge in team work. A progressive culture and a world of possibilities is what you see with us.
COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
FOUNDED
2004
WEBSITE
http://www.spectraforce.com