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ESI Benefit Educator

Mindlance

St. Louis, MO

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JOB DETAILS
SKILLS
Brand Management, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, English Language, Health Education, Insurance, Interpersonal Skills, Pharmacy, Presentation/Verbal Skills, Resolve Customer Issues, Sales Support, Training/Teaching
LOCATION
St. Louis, MO
POSTED
14 days ago
Reason: Vacant Position
Department: Commercial Division - Executiv
Job Category: Sales/Sales Support
Job Title: Client Benefit Educator
Duties: Client by Evernorth is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on?call role is ideal for individuals who enjoy face?to?face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client?facing environments.
Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high?level questions, and access appropriate resources.

This is an Client Benefit Educator position – Health and Life licenses are NOT required.
This is a contingent role with no guaranteed hours; work is offered based on client needs and event volume
This position requires driving responsibilities
Candidates must live within a 180-mile radius of the location(s) listed below and be able and willing to commute within that radius. Candidates must have their own form of reliable transportation.

Atlanta, GA – 2
Savannah, GA – 2
Macon, GA – 1
Augusta, GA – 1
Greenville, SC – 2
Charleston, SC – 2
Jacksonville, FL – 1
Sarasota, FL – 1
Miami, FL – 2



Responsibilities

Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
Increase benefits awareness and engagement through proactive, professional attendee interactions
Build trust and confidence by answering high?level pharmacy benefit questions and connecting attendees to appropriate resources
Support consistent, high?quality event execution by sharing educational and promotional materials
Contribute to continuous improvement by completing required post?event feedback
Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role
Participate in a 30-minute – 1-hour account?specific training session with the account team at least 48 hours prior to each assigned benefit fair

This training covers client?specific plan details and key talking points to ensure educators feel prepared and supported


Professional attire and demeanor required at all events

Additional Information

Training will be provided to ensure that you are well prepared to answer client questions.
This is a contingent role with no guaranteed hours; work will be available on an as-needed basis.

Skills:
Strong verbal communication and interpersonal skills
Comfort engaging individuals one?on?one and in small group settings
Professional presence in client?facing environments
Customer service or public?facing experience preferred
Familiarity with benefits or insurance information is a plus

Keywords:
Education: • High School Diploma or GED required
Skills and Experience:
Required Skills:
VERBAL COMMUNICATION
INTERPERSONAL SKILLS
ENGAGING INDIVIDUALS ONE-ON-ONE
ENGAGING INDIVIDUALS IN SMALL GROUP SETTINGS
PROFESSIONAL PRESENCE IN CLIENT-FACING ENVIRONMENTS
CUSTOMER SERVICE EXPERIENCE
PUBLIC-FACING EXPERIENCE
FAMILIARITY WITH BENEFITS INFORMATION
Additional Skills:
FAMILIARITY WITH INSURANCE INFORMATION
Languages:
English
Read
Write
Speak
Minimum Degree Required: Completed High School (Diploma or GED)
Patents: No
Publications: No
Veteran Status: No
# of Positions: 16

Schedule:
Start Date: 06/15/2026
Estimated End Date: 12/31/2026
Hours Per Week: 20.00
Hours Per Day: 4.00
Interview Notes: No guaranteed hours – this position is on an as-needed basis.
Financials:


EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

About the Company

M

Mindlance

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