ESI Benefit Educator

HireTalent

St Louis, MO

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JOB DETAILS

SKILLS

Brand Management, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Interpersonal Skills, On Call, Pharmacy, Presentation/Verbal Skills, Training/Teaching, Willing to Travel

LOCATION

St Louis, MO

POSTED

30+ days ago

Client by Evernorth is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on call role is ideal for individuals who enjoy face to face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client facing environments. This position is on an as-needed basis with no guaranteed hours.
Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high level questions, and access appropriate resources.
Primary Job Locations - Up to 180-mile radius.
o Seattle, Washington
o Spokane, Washington
o Coeur d Alene, Idaho
o Post Falls, Idaho
o Portland, Oregon
o Salem, Oregon
Key Responsibilities
Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
Increase benefits awareness and engagement through proactive, professional attendee interactions
Build trust and confidence by answering high level pharmacy benefit questions and connecting attendees to appropriate resources
Support consistent, high quality event execution by sharing educational and promotional materials
Contribute to continuous improvement by completing required post event feedback
Training & Preparation
Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role
Participate in a 30-minute 1-hour account specific training session with the account team at least 48 hours prior to each assigned benefit fair
This training covers client specific plan details and key talking points to ensure educators feel prepared and supported
Work Requirements
Must reside locally within the assigned geographic area
Willingness to travel within the region; reliable transportation required
Availability on an as needed basis, including occasional last minute requests
Professional attire and demeanor required at all events

Skills
Strong verbal communication and interpersonal skills
Comfort engaging individuals one on one and in small group settings
Professional presence in client facing environments
Customer service or public facing experience preferred
Familiarity with benefits or insurance information is a plus

About the Company

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