JOB SUMMARY | PC Support services is looking for a dedicated, passionate student, with moderate technology experience to serve in a dual role as both a Player Manager for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab. |
DUTIES & RESPONSIBILITIES | Support the League of Legends team to develop and practices, scrimmages, VOD reviews. Responsibilities include but are not limited to: • Assisting with the design and execution of practice and game calendars • Search for scrimmages for the League of Legends Team • Schedule Practices and VOD Reviews • Be present to record practice/scrimmages • Assist in try-outs, recording data for coaches • Ensure players are online and on time for matches and practices. • Game-Day prep: ensuring PC’s are ready (updated and optimized) • Assist in managing ULoL and EGF Schedules • Complete other manager projects as assigned
Support “everyday” functioning of Esports Lab. Responsibilities include but are not limited to • Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration. • Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues. • Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends. • Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues. Must also be familiar with standard software and hardware. |
REQUIRED QUALIFICATIONS | Must be a current Seton Hall student • Basic knowledge of Windows operating systems, MS Office. Knowledge of SPSS and other software used on the SHU campus is also useful. • Possess an understanding of Esports eco system (games, platforms, peripheral devices, esports and gaming trends, etc.) • A strong working knowledge of Discord as this will be the primary form of communication. • Basic knowledge of popular social media platforms social media and Esports channels/sites • Familiarity working with database applications and querying information. • Be a creative and detail oriented individual, capable of working collaboratively and taking initiative. • Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills. • Possess past customer service experience. |
SPECIAL INSTRUCTIONS | Physical Demands: Carrying reams of paper as needed to stock printers. |
CONTACT | John Fernandes |
FEDERAL WORK STUDY ELIGIBILITY | Not Required |
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO).