Espresso Lead Clerk

Uncle Giuseppe’s Marketplace is seeking an experienced Espresso Lead Clerk to help lead our espresso department and deliver friendly, attentive service. This hands-on role prepares quality coffee and espresso beverages while supporting daily operations, guiding team members, and maintaining a clean, organized, and welcoming department. The ideal candidate enjoys working with customers, takes pride in beverage preparation, and leads by example in a busy retail environment.

Key Responsibilities

• Prepare and serve espresso, cappuccino, latte, coffee, and other beverages according to company recipes and presentation standards.
• Support the Department Manager with daily operations and help coordinate team assignments.
• Lead by example and assist with training clerks on beverage preparation, customer service, equipment use, and sanitation.
• Greet customers, answer menu questions, and fulfill orders accurately and efficiently.
• Monitor beverage quality, consistency, and service throughout the shift.
• Operate the cash register and process transactions accurately.
• Monitor inventory and communicate ordering needs for coffee, milk, syrups, cups, and other supplies.
• Receive, organize, rotate, and restock products to maintain freshness and availability.
• Clean and sanitize espresso machines, grinders, counters, utensils, and work areas.
• Follow food safety procedures, including proper milk storage and safe food handling.
• Identify equipment concerns and promptly report maintenance needs to management.
• Assist with opening and closing procedures and other duties as assigned.

Qualifications

• Prior barista or espresso preparation experience required.
• Previous lead or training experience preferred.
• Knowledge of espresso equipment, milk steaming, and beverage preparation techniques.
• Strong customer service, communication, and organizational skills.
• Ability to guide team members and manage competing priorities in a fast-paced environment.
• Attention to detail and a commitment to quality, cleanliness, and food safety.
• Ability to stand for extended periods and perform routine stocking and cleaning tasks.
• Availability to work a flexible schedule, including weekends and holidays.

We offer a comprehensive benefits package including:

• Medical, dental, and vision coverage
• 401(k) retirement savings plan
• Paid Time Off
• 50% off lunch
• 25% off in-store shopping
• And more!

Working Conditions

1. Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.
2. May require lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
3. Usually in a comfortable indoor environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. There could be exposure to temperature extremes from freezers, ovens, and/or coolers.