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Estimator/ Sales Associate

Handyman Connection of Wilmington, NC

Wilmington, NC

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JOB DETAILS
SKILLS
Administrative Skills, Business Growth, Business Solutions, Coaching, Cold Calling Skills, Communication Skills, Construction, Consumer Branding, Cost Estimates, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Service Evaluation, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Driver's License, Equipment Maintenance/Repair, Exceeded Sales Goal, In-Home Sales, Keyboards, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Mobile Applications, Multitasking, Negotiation Skills, On Site Support, Organizational Skills, Pricing, Problem Solving Skills, Profit & Loss, Profit & Loss Management, Project Estimates, Project Evaluation, Project Execution, Project/Program Management, Property Management, Proposal Writing, Real Estate Sales, Remodeling, Resolve Customer Issues, Revenue Growth, Sales, Sales Closing Skills, Sales Qualification, Sales Support, Scripting (Scripting Languages), Smartphones, Time Management, Trade Shows, Training/Teaching, Willing to Travel
LOCATION
Wilmington, NC
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Training & development

Fast paced local office of an award winning remodeling company has an opening for an in home sales representative (Estimator/ Service Advisor). Our customers love us! We have over 50% repeat/referral customer base and are seeking additional sales support for our growing business.
Coastal Concepts Construction is a locally owned and operated, well established Home Improvement Company dedicated to excellent customer service and quality workmanship. 
What You Will Receive
  • Earn competitive commission rate that is unlimited/ uncapped 
  • Excellent training and support
  • Branded vehicle with fuel card to use during business hours
  • Branded apparel provided (business casual attire)
  • Computer provided
  • Customer Relationship Management software provided
  • Field Service Mobile app provided
  • Customer leads are provided – LIMITED COLD CALLING
  • Excellent local office administrative support for customers and scheduling
Why You’ll Love Working with Us


  • Competitive Pay –  base salary +commission (uncapped) 
  • Qualified Leads Provided – No cold calling. We deliver warm, in-bound leads from homeowners needing repairs and improvements.
  • High-Earning Potential – Unlimited income with daily lead flow plus your own referral network.
  • Recognized Brand – Work with a well-established, trusted name in home improvement.
  • Professional Growth – 1-on-1 sales coaching and ongoing development.
  • Flexibility – Independent contractor role with control over your schedule.
What You’ll Do


  • Meet Homeowners & Provide Estimates – Conduct on-site visits in Wilmington, NC Metro area, take measurements/photos, and prepare proposals using estimating software.
  • Sell & Book Jobs – Present estimates, highlight our value, and close the sale.
  • Maintain Profitability – Sell jobs at or above the company’s target gross profit to meet profitability goals.
  • Cultivate Referral Partners – Build relationships with Realtors, property managers, and local business owners to grow sales faster.
  • Manage Communication – Handle customer questions, concerns, and follow-ups with professionalism.
  • Collaborate with the Team – Work closely with office and field staff to ensure smooth project execution.

What We’re Looking For


  • Location: Must live in or around Wilmington NC
  • Valid Driver’s License & Reliable Transportation – Travel to main office everyday is required.
  • Sales-Driven & Results-Oriented – Proven track record of meeting or exceeding sales goals.
  • Strong Negotiation & Problem-Solving Skills – Ability to address concerns and find win-win solutions.
  • Excellent Communication Skills – Build trust quickly with customers and referral partners.
  • Tech-Savvy & Organized – Comfortable with CRM systems, estimating software, and Microsoft Office and own a smart phone.
  • Preferred Experience – Home improvement, construction sales, remodeling, or project management background that is Independent, reliable, and able to manage your time with minimal oversight.

Who Thrives in This Role


  • Sales Pros Who Enjoy Face-to-Face Interaction – Love meeting people and closing deals.
  • Organized Multi-Taskers – Skilled at managing multiple projects and deadlines.
  • Experienced Construction Professionals – Have worked on various project types and know how to keep them on track and profitable.
Responsibilities
The Sales Associate / Estimatorrole is a sales role.  Your main responsibilities include doing in-home estimates with residential customers who have requested home repair or remodeling services, evaluating the project, estimating the cost of services for the customer using Coastal Concept's estimating software and selling the service to the customer.
  • The Sales Associate / Estimator will meet with customers, take pictures, diagram the work, and write a proposal (complete with pricing) for the project. 
  • The Sales Associate / Estimator will present proposals to the customers and schedule jobs through the office using Coastal Concept's  software.
  • The Sales Associate / Estimator should agree to work one Saturday or Sunday for each trade show Coastal Concept's participates in—usually 1 or 2 trade shows annually.
  • There will be a weekly meeting with Owner/General Manager to discuss sales quota requirements and determine whether or not quotas are being met.  It is the Sales Associate / Estimator responsibility to have all required documentation prepared for the meeting.
  • Sales Associate / Estimator will be expected to maintain clean and well-groomed appearance.  Nice jeans or slacks or shorts with button up or polo logoed shirts are acceptable attire for customer sales calls. 
  • Sales Associate / Estimator is expected to pursue Commercial/Corporate Accounts on a regular basis.  Any established accounts will apply toward the Sales Associate / Estimator weekly/monthly/annual quotas.
  • Sales Associate / Estimator should be able to build effective customer relationships
  • Sales Associate / Estimator should have clear and concise communication skills
  • Sales Associate / Estimator should have excellent listening skills
  • Sales Associate / Estimator should have experience using many software/ technology tools as they will need the ability to learn and use the Coastal Concept's recommended estimating software, CRM (Customer Relationship Management) software and basic business software (Microsoft Outlook, Excel, Word, etc.) as well as proficient keyboard and data entry skills
  • Sales Associate / Estimator should be able to communicate effectively and assertively with craftsman
  • Sales Associate / Estimator should have the willingness to use and follow approved sales scripts to deliver the Coastal Concept's Brand Experience to customers and craftsman
  • Sales Associate / Estimator should have a high-level of detail-orientation & organization
  • Sales Associate / Estimator should be able to work in a fast-paced environment & multi-task well
  • Sales Associate / Estimator should have the willingness to make outbound sales orientated calls to customers
  • Sales Associate / Estimator should demonstrate self-motivation and initiative
  • Sales Associate / Estimator should have the ability and experience working by themselves in an autonomous environment
  • Sales Associate / Estimator should have strong personal time management skills
  • Required experience: 
    • 2 years experience working in a construction related industry and working with craftsman
    • Experience making outbound sales calls to customers
    • Experience working with difficult customers and employees; handling complaints or conflicts with customers and employees
    • Knowledge of basic home repair/ remodeling
    • Knowledge and experience using a home remodeling software
    • Knowledge and experience doing in-home estimates with customers for a service
    • 5 years of experience in sales having goals and being held accountable to achieving those goals
    • Longevity working in a role for an extended period of time demonstrating loyalty to a company and the ability to maintain employment in one place for significant period of time

About the Company

H

Handyman Connection of Wilmington, NC

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