ETRM Technical Business Analyst

Job#: 3044767

Job Description:

Senior ETRM Business Analyst - Application Support

Location: Houston, TX

Schedule: Hybrid 4x - Friday remote

Employment Type: Contract to Hire

Role Overview

We are seeking two Senior ETRM Business Analysts to provide application support for critical commercial trading platforms. These roles are focused on run-and-maintain activities and minor enhancements. This position is a platform specialist role, with an analyst focusing on Triple Point (Gas & Power). The successful candidates will partner with trading and operations users while coordinating work with an offshore support team.

Key Responsibilities

• Serve as the onsite ETRM Business Analyst (Using Triple Point/RightAngle platform)
• Provide day-to-day application support for trading, operations, and accounting users.
• Own run-and-maintain activities, including ticket intake, triage, and prioritization.
• Troubleshoot functional issues across the ETRM lifecycle and support month-end processing.
• Break down work and assign tasks to offshore ETRM analysts.
• Manage daily handoffs across time zones and validate completed work.
• Coordinate the backlog, defects, and minor enhancements using Jira.
• Maintain functional documentation and operational knowledge.

Required Qualifications

• 5+ years of hands-on experience with Triple Point or RightAngle
• Prior experience in a production support or application support environment.
• Understanding of trading and supply business processes.
• Experience with ticketing systems, defect tracking, and release coordination.
• Ability to prioritize work based on business impact.
• Experience collaborating with offshore or distributed teams.
• Must be able to work onsite in Houston five days per week.

Preferred Qualifications

• Exposure to Openlink Endur.
• SQL or data-level troubleshooting experience.
• Experience acting as a team lead for other analysts.
• Background in oil and gas, energy trading, or commodities.

Why This Role

• Engage in high-visibility support for critical trading platforms.
• Opportunity to shape and stabilize a global ETRM support model.
• Long-term engagement in a growing commercial systems environment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Houston, TX, US

Job Type:

Date Posted:

August 3, 2026

Pay Range:

$90 - $105 per hour

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