Position Title: Bar/Bistro Attendant-Evenings- Courtyard by Marriott Position Summary:
Bartenders will be responsible to prepare and serve drinks to customers. Be able
to mix and match ingredients to create classic and innovative drinks in accordance
with customers’ needs and expectations. The purpose of this position is to interact
with the hotel guests and ensure they have a great experience at the Bar/Bistro or
lounge.
Bar/Bistro Attendants should maintain positive guest interactions while accurately
preparing and serving food and beverages to guests in a friendly and efficient
manner. Duties and Responsibilities: - Interact with customers, take orders for drinks and food.
- Present bar/bistro menu.
- Serve food and drinks to the customer.
- Check identification of the guest to make sure they meet age requirements for purchase of alcohol products.
- Mix ingredients to prepare cocktails and other drinks.
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
- Prepare alcohol or non-alcohol beverages.
- Assess customers’ needs and preferences and make recommendations
- Ability to sell or influence others for up selling and suggestive selling.
- Provide recommendations and suggestions to guest for choosing food and drinks.
- Serve customers in a friendly and helpful manner.
- Keep the bar/bistro counter and work area neat and clean at all times.
- Provide guidance to guests on activities, dining options and general hotel and regional information.
- Determine when a customer has had too much alcohol and if required refusing any further serving in a polite way.
- Demonstrate a thorough knowledge of food and beverage handling, products, menus and promotions
- Handle and move objects, such as glasses and bottles, using hands and arms.
- Clean up after customers and clean work area.
- Wash dishes, glassware and utensils after each use.
- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, tables, chairs, counters etc. as required.
- Perform physical activities such as lifting and stooping.
- Maintain food, beverage and liquor inventory and consumption.
- Collect payment and balance all receipts.
- Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
- Prepare inventory or purchase requisitions as needed to replenish supplies.
- Ensure that the assigned bar/bistro area is fully equipped with tools and products needed for preparing food and beverages and serving guests.
- Stay guest focused and nurture an excellent guest experience.
- Comply with all food and beverage regulations.
- Perform other duties as and when assigned by the hotel management.
Prerequisites:
Must be able to communicate in English writing and speaking and other languages
are advantages. Good personality and positive interpersonal skills required. Education:
High school diploma or equivalent. Experience:
Previous bartending experience required. Experience in handling point of sale
(POS) terminals and stock & inventory management software.
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