Role Overview - Back of House Team Member

Our kitchen is the heart of our restaurant. While you’ll work directly for an independent Owner/Operator, you’ll also gain life and workplace skills that go far beyond preparing great food. Back of House Team Members help ensure every guest receives the fresh, high-quality meals and signature care that make Chick-fil-A special. You’ll be part of a supportive team, learn our systems, and contribute to serving our community with excellence every day.

Role Type: Full-time

Reports to: Shift Leader

Availability & Scheduling

• Full-Time: Typically scheduled 35-45 hours / week with availability and closing shifts
• Shift Windows: Night 2 PM–11 PM
• Flexibility: Schedules may vary to support the team during peak times
• Compliance: All schedules follow labor laws for minors

Why Join Our Team:

• FREE meals every shift — because great food fuels great work + off-shift DISCOUNT!
• Competitive pay with opportunities for raises and performance-based bonuses
• A fun, supportive workplace where you are recognized, celebrated, and able to thrive
• Flexible scheduling that fits your life — plus Sundays off to rest and recharge
• Hands-on learning from an experienced Operator and Restaurant Leadership Team
• Intentional growth and development to support your professional goals
• Clear career advancement pathways — from Team Member to Director or even becoming a future Chick-fil-A Owner/Operator
• Access to Team Member Scholarships to support your educational journey
• Access to an exclusive discounts and perks program for shopping, travel, entertainment, and more
• Access to wellness benefits
• Access to Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP) with FREE mental health counseling, financial guidance, and wellness resources

Key Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

What You Bring To The Team:

• Reliability, focus, and commitment to excellence
• Positive attitude, team-oriented, and coachable
• Comfortable lifting up to 60 lbs and standing for extended periods
• Eagerness to learn and help others
• Passion for serving guests and the community

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

At Chick-fil-A New Philadelphia, we’re more than a restaurant — Our local Owner/Operator is committed to delivering remarkable experiences and serving craveable food. Our Owner/Operator invests deeply in Team Members through world-class training, leadership development, and opportunities to grow. Every day, our team brings kindness, excellence, and hospitality to life for our guests while making a meaningful impact in the community we serve.
Our Vision:
To Be a Pillar of Value and Lasting Significance in the Community of New Philadelphia
Our Core Values:
Commitment To Excellence: We uphold high standards in everything we do
Action-Focused: We take initiative and move the needle where it matters
Responsibility- Driven: We own our roles, results, and impact
Elevate Others: We invest in people and help them grow
Steward Purposefully: We manage resources wisely to create lasting value

Salary

$16.00 - $16.50 per hour

Benefits

Flexible schedule, Health insurance, Dental insurance, Vision insurance, Life insurance, Referral program, Employee discount, Paid training

Job Type

Full time

Schedule

8 hour shift, 10 hour shift, Weekend availability, Holidays, Night shift, Overtime