Auditing, Communication Skills, Customer Support/Service, Driver's License, Insurance, Leadership, Lift/Move 50 Pounds, Logistics, Mobile Applications, On Site Support, Onboarding, Organizational Skills, Problem Solving Skills, Process Improvement, Quality Control, Safety/Work Safety, Smartphones, Team Building, Team Lead/Manager, Trend Analysis, Waste/Garbage/Recycle Collection, Workplace Issues
Make an Impact. Support the Team. Grow Your Career.
We’re hiring a Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Will be responsible for locations in the Northern Kentucky area, including Florence, Covington, and Independence. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development. It’s a critical stepping stone to the Area Leader position and plays a key role in keeping operations running smoothly. This position requires a Pickup Truck!
When Area Leaders are off duty, you’ll step in to lead the team, manage service routes, and address any issues in the field. While some responsibilities are reactive, success in this role depends on your ability to spot trends, solve problems, and keep service levels high.
What You’ll Get:
- Pay: $22 per hour
- Schedule: Evening shifts, typically Sunday through Thursday, 6 pm-12 pm.
What You’ll Do:
- Cover Area Leader duties during absences and manage assigned service areas.
- Train and support Service Valets; complete handoffs and onboarding as needed.
- Conduct audits to assess service quality, safety, and operational efficiency.
- Fill in on trash collection routes when needed due to absences or high volume.
- Respond to service issues quickly and escalate complex problems.
- Identify trends, prevent recurring issues, and recommend process improvements.
- Provide support across multiple districts as business needs change.
- Help with container delivery, new client launches, and community events.
- Maintain positive relationships with peers, leadership, and client contacts.
- Report safety hazards, equipment issues, and personnel concerns.
What You’ll Bring:
- Customer-first mindset with a strong work ethic.
- Team leadership potential and the drive to grow into a management role.
- Strong problem-solving, organization, and communication skills.
- Ability to work independently and adapt to fast-changing environments.
- Comfortable using company tools and mobile apps.
Requirements:
- Must be at least 18 years old.
- Authorized to Work in the U.S.
- Smartphone with data plan required to use our mobile app (biweekly stipend provided).
- Valid driver’s license and insurance.
- Pickup Truck.
- Willingness to work outdoors in all weather conditions.
- Ability to lift to 50 lbs., and walk long distances.
- Experience in logistics, valet trash, or field services preferred.
- Flexible availability, including evenings, weekends, holidays, and split shifts.
Why You’ll Love Working with Us:
At Valet Living, we don’t just provide essential services, we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters.
- Clear path to leadership and career growth.
- Active, outdoor work that keeps you energized.
- Get paid fast with DailyPay.
- A supportive team that values your impact.
Excited to grow your career? Apply now and be a vital part of our team!
The application window is anticipated to close 60 days from the date the job is posted.
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Valet Living
As a Tampa Bay Times Top Workplace, Valet Living has been setting the standard for doorstep collection and recycling since 1995. Servicing over a million apartment homes across 38 states, Valet Living has grown to become not just the only national provider of doorstep collection and recycling services, but also the only nationally-recognized full service amenities provider to the multifamily industry. In addition to doorstep collection, Valet Living’s turns, maintenance and pet station solutions make life easier for both property managers and residents, while improving property values. With the launch of its resident-facing amenity services mobile app, Valet Living Home, Valet Living is now the only company in the multifamily industry to combine doorstep collection with both sustainability-related and premium home-related services. Valet Living is a portfolio company of the Private Equity Group of Ares Management, L.P. (NYSE: ARES) and Harvest Partners, LP.
5,000 to 9,999 employees
Real Estate/Property Management
http://www.valetliving.com