Evening Member Services Receptionist

Evening Member Services Receptionist


Part Time/ Year-Round Employment 


 
We are looking for an Evening Member Services Receptionist to be the warm and welcoming first impression of the Club.  This is an excellent opportunity to join a high performing team in a wonderful working environment.  The successful individual will have a service heart and genuinely enjoy interacting with others in a professional manner.  
 


Core Responsibilities:


·         Greet members and guests at the front desk by welcoming and directing them appropriately.
·         Learn the names of members and their families to personalize greetings.
·         Notify staff of arrivals for meetings.
·         Answer, screen, and forward incoming phone calls.
·         Create, edit, and maintain banquet event orders for Club functions.
·         Accept dining reservations and take-out food orders.
·         Be knowledgeable about Club events, menu items, hours, and directions to the Club.
·         Handle member and Club information with discretion and integrity.
·         Other duties as assigned by department managers.


Job Requirements:


·         Working knowledge of Microsoft Office Suite, specifically Word, Excel, Publisher, and Outlook.
·         Tech savvy with multiple line phone systems, computers, scanners, and printers.
·         Strong organizational skills.
·         Multitasking and time-management skills, with the ability to prioritize tasks.
·         Excellent written and verbal communication skills.
·         Friendly and customer service oriented with the desire to help others.
·         Night and weekend availability required.


Preferred Qualifications


·         High End Hospitality or Private Club Experience
·         Experience with NorthStar POS a plus
·         High School Diploma or Equivalent