Evening Retail Associate

Come join Mystic Lake Casino as an evening retail associate! In this fast-paced, full-time role, you’ll be the face of our retail experience—welcoming guests, ringing up their favorite finds, and delivering top-notch customer service with every interaction. We’re looking for friendly, dependable team members who love working with people and have an eye for detail. This opportunity works from 4pm-12:30am daily Holidays and Events. Wednesday and Thursday day off each week. Enjoy weekly pay, career development opportunities, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

Starting pay up to $16.50 an hour* Based on shift, plus tips. 

Job Overview:  Provide guest service in line with the SMSC Gaming Enterprise's culture of Purpose, Vision, and Values. Apply high guest service standards, process transactions pertaining to retail charges, reconcile cash-drawers, and process retail sales transactions. 

Illuminate Your Future: What You'll Do:

• Operates P.O.S. register system for processing retail sales transactions, gift card sales, and credit card validation using automated and manual systems. 
• Prepares cash register shift reports, reconciliation, and cash counts at the end of the shift. 
• Monitors retail operation; provides asset protection. 
• Responds to guest's questions related to merchandise sold in ship, providing guests with personal attention. 
• Restocks merchandise and inventory on a daily basis.
• Assists with Retail Store merchandising. 
• Maintains the order and cleanliness of the Retail Shop. 

Job Requirements:   

• Six months' sales and guest service experience. 
• Ability to pass a basic math test. 
• Must have working knowledge of cash register and computer programs. 
• Ability to read, write, and speak English clearly. 

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.  

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.