Event and Banquet Setups - Full Time

PURPOSE This position is responsible for the cleanliness and efficient set-up and breakdown of event spaces for a variety of meetings, banquets, and small-scale events at Mall of America. This position will assist as needed in the Waste & Recycling Center while providing a memorable shopping and entertainment experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Set event rooms per specifications on room layout or diagrams, and/or given by Partnership Sales, ensuring quality room presentation.
• Tear-down and reset event space in preparation for the next event.
• Clean event rooms, including but not limited to:
• Clearing used dishes and glassware from the tables.
• Straightening and resetting tables and chairs.
• Changing soiled table linen.
• Sweeping or vacuuming floors.
• Removing trash.
• Ensure proper care, movement, and storage of all equipment, such as tables, chairs, sign holders, easels, room supplies, etc.
• Ensure service corridors, pre-function space, and storage areas are clean, organized, and unobstructed.
• Complete a quarterly inventory of equipment and report back to the Partnership Sales department.
• Clean, check, and perform simple maintenance on equipment regularly. Report and bring damaged or broken equipment to maintenance for timely repair.
• Read, understand, and follow event set-up diagrams or written room layouts for proper setup; understand and follow verbal instructions.
• Maintain cleanliness of floors within event spaces:
• Use commercial cleaning equipment to buff/shine hard floors.
• Clean and extract carpet.
• Deep cleaning of event space, including:
• Washing walls, tables, chairs, pillars, fixtures, glass windows, baseboards, and ledges.
• Sanitizing restrooms.
• Assist in Waste & Recycling Center:
• Separate waste from recyclables.
• Empty trash and cardboard containers into compactors and bailers.
• Operate wet waste and recycling compactor.
• Empty cardboard compactors and bailers.
• Operate auto scrubber, pressure washer, and other powered machinery to clean sub-level and service corridors.
• Clean trash and recycling rooms, including sweeping, mopping, and pressure washing.
• May operate a forklift to move materials on and around the loading dock.
• Monitor loading dock activity to ensure items are disposed of in the proper location.
• Ensure emergency stairwell and exits throughout the mall are clear of trash and debris.
• Ensure the overall safety of the immediate work area as well as surrounding areas.
• Additional duties as assigned.

PREFERRED SKILLS, KNOWLEDGE, AND ABILITIES

• Must be at least 18 years of age.
• Previous event or banquet set-up experience preferred.
• Excellent verbal and written communication skills.
• Experience reading banquet or event set-up diagrams or blueprints and room layouts.
• Previous cleaning experience preferred.
• Experience safely operating equipment used in commercial cleaning, such as auto scrubber, floor buffer, vacuum, and other powered equipment.
• Ability to work variable and/or rotating shifts, including nights, weekends, and holidays.
• Ability to work independently or as part of a team.

PHYSICAL JOB REQUIREMENTS While performing the duties of this job, the team member will continuously be required to talk and listen to guests, co-workers, and leaders to understand needs and communicate a solution. The team member must possess a level of hearing that will allow them to be aware of their surroundings, respond to the needs of guests and leadership, as well as hear alarms, radios, and sounds from machines and vehicles.

Specific vision abilities required by this job include:

• Close vision
• Peripheral vision
• Depth perception
• Ability to adjust focus

Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include:

• Loud auditory noise
• Smells (olfactory)
• Lights, colors, motion, and other visual stimuli

Team members must be able to tolerate working in varying temperatures (hot/cold) in a semi-enclosed workspace and working in areas with strong odors.

Movement Requirements:

• Walk Frequently: About 75% of the time
• Stand Frequently: About 65% of the time
• Sit Occasional: About 20% of the time
• Bend/Stoop Occasional: About 35% of the time
• Kneel/Squat Infrequently: About 30% of the time
• Climb Rarely: About 10% of the time

Lifting and Carrying:

• Up to 25lb Frequently: About 70% of the time
• 26-50lb Occasionally: About 55% of the time
• Over 50lb Occasionally: About 60% of the time
• Push/Pull Less than 45lb Occasionally: About 35% of the time
• Push/Pull Over 45lb Occasionally: About 30% of the time
• 150lbs carts on wheels Occasionally: About 40% of the time
• Twist Occasionally: About 35% of the time
• Reach above shoulders Occasionally: About 35% of the time
• Reach at or below shoulders Frequently: About 65% of the time
• Reach at/below waist Frequently: About 65% of the time

Dexterity:

• Continuously: About 75% of the time
• Use of both hands is required to perform most duties.

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience, and certifications.

In addition to your pay, Mall of America is passionate about the future of our team members. We want to ensure you have a wealth of support and resources to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include:

• Team member discounts
• Free Nickelodeon Universe ride passes
• Teladoc Employee Assistance Program
• Generous tuition reimbursement
• FREE Metro Pass/Universal Pass

Mall of America offers eligible team members and their dependents comprehensive health benefits and programs which may include medical, vision, dental, life insurance, and more to help you and your loved ones care for your whole selves.

Other benefits for eligible team members include:

• 401k match
• Short-term disability
• Long-term disability
• Paid parental leave
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Job Perks & Benefits | Mall of America®