Event Concierge - Waldorf Astoria Monarch Beach Resort and Club

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an Event Concierge, you're not just supporting event operations and client satisfaction - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

#LI-MD1

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an Event Concierge to join the team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California''s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

• Shift: Various - must have availability to work weekends, weekdays, and holidays.

What will I be doing?

As an Event Concierge, you would be responsible for working with Meeting and Event Managers prior to functions and work with Event Planners for day of events. Specifically, this includes but is not limited to:

• Prepare and analyze banquet event orders to gather function and guest information and ensure a proper timeline is in place.
• Respond to and fulfill all last-minute event arrangements and requests.
• Follow up on and ensure proper execution of events.
• Work closely with Catering and Sales departments on a daily basis
• Keep open channels of communication with all departments within hotel
• Main point of contact the day of special events

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an Event Concierge to join the team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California''s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

• Shift: Various - must have availability to work weekends, weekdays, and holidays.

What will I be doing?

As an Event Concierge, you would be responsible for working with Meeting and Event Managers prior to functions and work with Event Planners for day of events. Specifically, this includes but is not limited to:

• Prepare and analyze banquet event orders to gather function and guest information and ensure a proper timeline is in place.
• Respond to and fulfill all last-minute event arrangements and requests.
• Follow up on and ensure proper execution of events.
• Work closely with Catering and Sales departments on a daily basis
• Keep open channels of communication with all departments within hotel
• Main point of contact the day of special events