Event Coordinator/ Customer Education Program Specialist

Job Title: Event Coordinator/ Customer Education Program Specialist
Location: 5050 Nathan Lane N.Plymouth, MN 55442
Duration: 11 Months
Work Arrangement: 100% Onsite
Pay Range: $27 - $30 per hour (W2)

We are seeking a “Event Coordinator/ Customer Education Program Specialist” to join one of our leading healthcare clients.

Key Responsibilities
Event Planning & Execution

• Lead the process to strategically plan and execute healthcare internal and external meetings and events.
• Collaborate with Product Marketing, Clinical Marketing, Product Development, Global Communications, and other key stakeholders to ensure business objectives and priorities are met.
• Work closely with vendors to design or create event elements to support strategic objectives and program deliverables.
• Lead effort in venue sourcing to place the meeting or event with the appropriate meeting space and other specifications to support each program.
• Process a series of post-event activities that include timely payment of invoices, internal cross charging, financial summary, and attendee evaluations.
• Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Coordinate all reporting metrics to provide compliance-appropriate reports for programs, as well as identify areas for continuous improvement in the execution of events.
• Manage registration processes and event communications, physician contracting, program logistics, and post-program close-out for assigned events.

• Provide support and coordination in the daily duties required to comply with process integrity, systems monitoring, and data collection requirements for a specific entity (an entity defined as a specific group designated to specific responsibilities).
• Review, analyze, and evaluate business systems and user needs.
• Formulate systems to parallel overall business strategies, with specific emphasis on identifying, developing, and optimizing digital tools and solutions to achieve tasks.
• Build infrastructure for tracking and reporting in new CRM and other tools.
• Utilize knowledge of commonly used concepts, practices, and procedures within the field.
• Rely on instructions and pre-established guidelines to perform job functions when available and help create guidelines, with support from cross-functional partners, when needed.

• Work with Legal and Compliance teams as necessary to ensure appropriate execution of events in accordance with compliance guidelines, the Sunshine Act, and other governing legislation.
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Utilize the Global Pre-Approval System (GPAS) as required by the Office of Ethics & Compliance for event approvals, physician contracting, and engagement tracking.

• Minimum bachelor's degree

• Strong organization and project management
• Adaptable
• Good communicator

• Managing high-profile audiences/attendees
• Managing CRM tools and databases
• Basic experience with Excel, PowerPoint, and other Microsoft tools

We are looking for the candidate who are eligible to work with any employers without sponsorship.

If you’re interested, please click “Apply” button.