Event Manager

What You’ll Do

• Serve as the main point of contact for event guests from first inquiry through post-event follow-up
• Respond promptly and professionally to guest emails, calls, and in-person questions
• Plan and coordinate corporate outings, team-building events, fundraisers, celebrations, and more
• Help guests define event details including budget, timing, menus, layouts, themes, staffing, and equipment
• Communicate event details clearly to internal teams and event staff
• Coordinate logistics and staffing from setup through breakdown
• Stay present during events to ensure smooth execution and quickly resolve issues
• Follow approved pricing guidelines and confidently close event contracts
• Maintain accurate event details using planning software and tracking tools
• Participate in weekly meetings, BEO meetings, and required trainings
• Follow up with guests after events to gather feedback and ensure satisfaction
• Support promotions, internal events, and community outreach efforts as needed

What We’re Looking For

• 2+ years of event planning experience (hospitality, entertainment, or recreation preferred)
• 1+ year of experience in event sales or a client-facing sales role
• Excellent written and verbal communication skills
• Highly responsive, organized, and detail-oriented
• Comfortable managing multiple events and deadlines at once
• Guest-focused with a professional, friendly communication style
• Confident working with internal teams, vendors, and community partners
• Intermediate Microsoft Office skills; experience with event software is a plus
• Availability to work a flexible schedule, including nights and weekends

What It’s Like to Work Here

• This isn’t a quiet office job.
• You’ll work in a lively, fast-paced environment with music, games, lighting effects, families, corporate groups, and kids celebrating big moments. Every day is different. Some days you’re closing contracts. Some days you’re troubleshooting a last-minute change. Most days, you’re making sure people have an incredible time.

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 50 pounds
• Willingness to work long hours and frequent nights/weekends during events

If you’re energized by bringing people together, love the details, and enjoy seeing a plan come to life, we’d love to meet you.

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